Updated: 25 Sept 2009
The screen on my N95 became faulty and needed to be replaced and in the process of trying to find out what was wrong i came across a Fixes that might help people.
If you have found some useful fix's let me know and we can use this space to help others. Opening up your phone will invalidate your warranty and any repairs are done at your own risk if you are unsure i recommend just take it to a Nokia repair centre!
Opening up your Phone will invalidate your warranty!
Nokia Device Status is an application that can monitor your system (phone and pc) and allows you to send this data to nokia to help with any problems you may have. download1. N95 Screen Ribbon Problem
Many people have had problems with their N95 screen, which can invert in colour, appear upside down, the colors can also appear distorted with high pinks greens and finally a multi coloured noise speckle.
The N95 screen is attached to the phone by a Ribbon, on my phone i had to replace the whole screen (with ribbon) but for some people reconnecting the ribbon maybe all that is needed.
Examples of this problem: N95User Allsym. NokiaEurope
Spyda has produced a very useful Tutorial on Removing the phone covers If you are brave enough to attempt it.Here
My Tips for removing Slider cover
I tried to reset the ribbon but found that it didn't entirely cure my problem , So i took it to a Nokia repair centre who did it free of charge. But in the process i found some useful tips for removing N95 covers.


A) The Four Screws are located on the underside of the top slider. you will need a Torx6 screwdriver to remove them.(Image 1)
B) To remove the Top Slider cover it helps to gently push one edge inwards as you lift the cover off then push then do the same to the other side. (Image 2)
C) To lift the Button Panel put a small screwdriver in the top righthand corner and pull back.(Image )

D) The ribbon is the gold like coloured strip and is connected by a Clip which lifts up from the bottom, as Spyda says the clip will move 180 degrees.
E) Now the screen can be removed and replaced or reset.
2. Micro SD Memory Card, Fix Errors and Defragment to improve Read Time.
Quite a few people have contacted me regarding problems with the SD memory cards. They have been getting error messages on the phone or the phone just crashes and restarts.
So have written this tutorial to help people with some of the basics for keeping their External memory cards in good shape.
2GB, 4GB or 8GB??The N95 classic come with a 512MB and occasionally 1GB micro SD memory card. Nokia only recommend upto 4GB for the N95 and 2GB for the N95-NAM. You can buy cards upto 8GB , i have had a 4GB sandisk card from the start in my N95 and i have never had any problems with it, even though at that time Nokia only recommended 2GB for N95.
8GB Problems
Some people with 8Gb card have noticed Error Problems once the card is over 4Gb full, especially with older firmware pre v.20. If you are having this problem i would suggest updating your firmware the v.20 or above (soon to come). Otherwise it would be worth reducing the data to below 4gb's and see if any problems subside.
Micro SD Card Error checking and Defrag tutorial
If you have been getting Error Messages or Crashes whilst using your Music player or Gallery it is possible that there is something wrong with your memory card. In many cases a good "tidy up" will resolve smaller issues and improve read speed from the phone to the card.
I will show you how to check for Errors and defrag using the data cable which comes with the phone although if you have a memory card reader you could take the card out of your phone and connect it via a smart card reader.
1. Install the Nokia PC suite (this will include the necessary drivers for the data cable) from the nokia website or from your cd that you got with your phone.
2. Connect your phone to a PC via the USB cable and Select Data Transfer on the phone's pop-up screen. A warning message will appear after, but there's no need to be concerned.

3. Now Navigate on your PC to My Computer (XP & 2000) or Computer (Vista), There you should see your Memory Card. It will probably be called SD card with the size shown.
Now right-click on the icon and select Properties, In the new tab select Tools, then under the section Error-Checking select the button Check Now. In the new dialogue box tick both the boxes, then press start as shown in the screenshots below.


4. The Error checking will take some time depending on the size of your card and your PC but it should be completed within 5 minutes. A dialog box will appear with some basic results. It may have recovered some lost data which used to happen on my old MP3 player fairly often.
Now you can proceed to the defrag, To complete a defrag the computer need 15% of free space on your card, so if your card doesn't have that much space i would copy some of the data, video s etc to the PC's hard drive then continue with the drefag.
5. Now Right click on the SD card in My Computer again Select Properties then under Tools select Defragment Now from the Defragmentation section.
With XP the defrag application will start, select the SD card and select Defrag. A Display and Process bar will show you how fragmented your card is, and it will probably be very fragmented.
With Vista there is no process bar or display which means you are left wondering how long it will take or even if it is working. It took my PC around 15 minutes to defrag my card so be patient. I have Diskeeper Defrag application on my PC which gives better info on the process, and below are the before and after screenshots with analysis.


With XP the defrag application will start, select the SD card and select Defrag. A Display and Process bar will show you how fragmented your card is, and it will probably be very fragmented.
With Vista there is no process bar or display which means you are left wondering how long it will take or even if it is working. It took my PC around 15 minutes to defrag my card so be patient. I have Diskeeper Defrag application on my PC which gives better info on the process, and below are the before and after screenshots with analysis.



6. Once the defrag is complete close any exit windows and safely disconnect you phone from the PC. Now your Phone will be able to read the data from the memory card quicker even if you may not be able to see any difference and you will know that if your card could speak to you it would say: THANK YOU!!
3. N95 High Pitch Noise Fix. Original Souce: minhthn here
Well after looking through forum and forum. I realize that the high pitch noise is very common among n95 users and many have send back a few times and still have to same high pitch noise unfix. so instead of sending mine I decited to find out what the problem is myself and found out that it was the screen that is making noise when ever the light turn on (try putting your ear to the back on the screen when you open it, that is where the high pitch come from). So here is what i've done to get rid of the noise. more. . .
4. Fix loose slider Original Source: http://www.n95users
Basically this modification consists of compressing the nylon grooved slider-rail by a fraction, which is all that's needed in even the loosest slider.
The nylon moulding with the groove that locates the sliding rail of the top screen is held in place by a metal bracket on each side of the phone. The following instructions detail how to access this bracket, remove it, modify it and replace it. more . . .
or another basic way here (In Italian)
5. Microphone not working during a call? Original Source: http://myn95.com/?p=16
Saw this and thought it might be useful.
I’ve seen a few people post on forums to say their microphone appears to be dead when making a call.
A temporary fix until new firmware is released is to turn on the loudspeaker and then switch back
to microphone mode.
This seems to give the phone the kick it needs to get the mic functional.
Currently the problem seems to be isolated to the 10.0.0.18 firmware.
6. Contact name not showing when your phone rings? Original Source: http://myn95.com/?p=40
There is a simple fix to this particular problem.
On the Nokia N95 (and other Nokia’s) when you have an identical contact in phone memory and also on the SIM card the phone isn’t able to successfully display the contact name when the phone rings.
Delete one of the contacts and you should get the display name back.
7. Unable to play MP3’s or any music files Original Source: http://myn95.com/?p=44
Some people have reported problems with a corrupted music folder that wont play sounds/music files. There is a solution and it involves tracking down the \Private\100012a5 on the memory card. The file causing all the problems is named something like DBS_101FE031_mcv7.mpd
The simple solution here is to delete the entire \Private\100012a5 folder. You could try just deleting the offending index file, but no guarantee’s as to how that will work.
After you have deleted/removed, be sure to go into music player and refresh your music selection so it can rebuild the index.
8. TV Out - Picture won’t display correctly Original Source: http://myn95.com/?p=49
If you have a problem with your TV picture out not working properly (rolling or in black and white) on your N95, try this.
Tools
- Settings
- General
- Enhancement
- TV out
Try changing TV System from PAL -> NTSC and vice versa.
You should be rewarded with a more stable picture.
9. Multimedia key not working Original Source: http://myn95.com/?p=70
If the multimedia key on your N95 has stopped working, you can fix it by doing a simple restart of the phone. Failing this, a hard reset should definitely do the trick.
One reason for this happening is a bug in the clock application, specifically with the recurring alarm. If you set a recurring alarm, once it has activated, the key will no longer be working.
There is also speculation that using photographs taken by the user with the N95 as the background in the multimedia menu, then deleting them, also triggers the bug, but this is yet to be proven.
10. N95 Audio Hiss Fix Original Source: http://myn95.com/?p=73
I've been chatting to some people who have been having hissing issues through their headset when using their N95’s. I was confused as A LOT of people complained of this, yet my phone didn't seem to have the problem.
After some thinking, a light bulb went off in my head and I realised that I had turned Keypad tones off, as I dont like my phone to beep each time I touch it. Sure enough, when I turned my keypad tones to any level above OFF, the phone would hiss in my ears.
So just a heads up, that this MAY be a fix for the hissing coming from peoples phones. Turn your keypad tones off!
11. #HotKey Fix with Firmware ver.12 Original source: N95 Best Tips and tricks
The #key on most Symbian 60 Phones would switch the phone between the General and Silent modes when held down. Many N95 users found that their phone #key didn't work in this way including mine.
There was a lot of talk about different manufacturing locations being the reason which were later disproved, but i am glad to see that with the Firmware version12 this feature is now working on my phone.
12. Hacking your N95
Firstly i would like to thank TonyJ for highlighting this Feature to me.It is possible to hack your N95 to:
*Allow unsigned applications
*Allow old applications
*Change default standby applications as well as many other things.
Nokia have known about these issues and released some firmware updates just to close the loop holes allowing people to do this.
Hacking your phone is not an easy process but there are step by step guides offered by many websites. I have avoided hacking after trying a few early hacks that didn't work properly.
But for those who love to customise there phone or who want to avoid the unsigned .sis process this could just what you want.
Here is a YouTube Tutorial which gives you a good idea of what is possible .
Here is a link to Phutse's Weblog where there are tutorials and downloads for tools to hack your phone. The tests were originally on N82 & N73 but they were found to work on N95 too, but this does depend on the firmware you have.Please Note that Hacking your phone is not easy and could cause problems, that is why i didn't mention it before, You do this at your own risk.
If you have any questions on Hacking please contact the websites directly, I cannot help you on this subject. Enjoy your Hacking !!



128 comments:
When i Turn on my n95 it just illuminates the screen but doesn't actually come on. i have tried removing the battery and trying again but it just does the same thing. However after a while when i just leave it charging, it comes on again only to go back to the screen flashing/no display mode...I don't know if this makes any sense...please help
This sounds similar to the early problems i had with my screen. Eventually i had to have the screen replaced (free of charge).
Early firmware versions 10 and 11 did have problems with n95 rebooting for no reason but if you have blank screen it sounds you will need a new screen.
I tried to reset the screen ribbon but in the end i needed a new screen as the connection was damaged, i would take it to your nearest Nokia repair centre and ask them.
hi there sjc
firstly thanks for all the info
the problem i have with my n95 is that after upgrading to the latest firmware (12.0.013) last week it has had 2 major problems
first is that the names do not show up on sms but it still works fine on calls, there is also no number which were doubled up
the bigger problem is that most sms does not come through to my phone!!!
i need to turn off and then turn on and after it has found the network it will recieve sms
any help or directions would help me greatly as this is a big frustration
i have downloaded and reinstalled the latest firmware 2 more times but no change
thanks!
My latest N95 fault is i dont recieve a message alert, the message goes straight to my inbox without letting me know i had recieved one! any suggestions?
im having a problem with my N95 the headset says its not supported.
The headset is the standard one that i got with the phone any help please.
hi...
i ahve problem wid my N95..
when i switch off & switch on my cell,every time i have 2 enter date & time..
wat should i do??
Re Phone date & Time Reset on Reboot:
Some people have found that Recharging the phone battery Fully sorted the problem.
It maybe that the internal phone memory (for date and time)is not functioning correctly quote from person who had same problem:
"actually, now that we charged the phone fully, it stopped reseting the clock/date. I guess the internal clock battery had to be charged."
Great post.
I, too, am experiencing the date/time request on boot-up, however it gets better (worse)...
While it was mildly annoying at first, I now find that more often than not, if I enter the current date, I get the message "Phone start-up failed. Contact the retailer." (Not Nokia, you'll note!)
It _seems_ that if I accept the default date/time, it is more likely to boot, and then I have to go into the clock settings and update it manually. Guess what I've got as #1 on my active standby apps now? :-)
It wouldn't be such a problem if the thing didn't run out of juice most days and need the battery changed. (Charging on the go is not an option for me at the moment...)
Just for the record, I also find the in-built maps app rarely finds any satellites these days, even in open space. But I didn't buy it for the GPS, so it's less of an issue. Google maps and even sports tracker occasionally have more success, but not much. It used to work fine.
All these problems started with the V12 software, and are still there after updating to V20, so it sounds like hardware to me.
Still, I love the little purple turd. The web server integration is mind-blowing.
Re Date and Time reset:
This is hardware problem, where the Internal Date/Time battery is not charging properly. It is best to take your phone to your nearest Nokia repair Centre.
Some people have found this Simple Fix to work:
Get the phone to use the "Operator time" rather than asking you whenever it needs this information. The setting is here:
Tools->Settings->General->Date and Time->Network Operator Time, set it to Auto-Update
haye! what a neve idea to have this kind of forum. You, all contributers, deserve lot and lots of thaks!
I'm also having the problem with a date and time issue - Vodafone this side is telling me that it's a software issue and i need to update the firmware.
I've manually updated the firmware with the usb cable and the issue is still around :(
my prob sounds like a new one, as i've never seen it on any other blogs.. i changed my right shortcut key to 'contacts' a while back but recently,when i press it, nothing shows n when i press'exit' nothing happens, i have to press the red button. When i do a 'search' the contacts show. i have also lost (somewhere) all my pics n vids. Any help or advice would be great..ps. probably the best site for N95's anywhere
have tried to debrand using NSS, followed instructions but after changin the code from 0548021 to 0534841,it's still on O2,therefore i cant update the firmware!!
have changed codes so as to update the bloody thing but when i connect to NSU, i get a message sayin 'estimated time left 15 mins'. After a few mins the messeage reads 'pls reconnect phone & charger n try again'. I do this but get same messages. Battery is always full n all firewalls are disabled..talk about p****d off! Somebody, somewhere pls help, it seems nobody visits this site nowadays!!!!
Re Anon Debranding:When you debrand your N95 you will still be on the same network, the debranding just removes some product logos (not operator)and importantly changes the product code so that you can get the latest firmware.
On the Deranding Tutorial page there are some useful comments with tips people found.
Debranding Tutorial
Another Guide
You might find something useful on one of these sites above, also reboot your phone before you start the debranding, that will give you max.RAM memory that helps.
to SJC...cheers for that but sorted the prob of updating, put a clean install of NSU on a different pc...straight in!! Only prob now is that when i open up the phone into media mode,i just get the normal screen on display. Any ideas on this one? Good to see that this site is alive n well!!
the v20 firmware disable that. press the multi-media button.
Re Anon V20: Glad to see you got that fixed ! and hope the media fix works.
You can always contact me via the "Email/Contact Me" button for detailed questions.
Big brother is always watching:)
installed 'timebar' into C Data etc etc but as yet, it isn't working..any ideas???
Hi Im new here so please forgive me if this is already been solve, i had the Date/Time problem with my N95 but after i updated the FW from V12 to V20 the problem went away hope this helps.
i had same problem after updating . Said to take battry out and charger out... I had no joy. I got o2 to send me a new 1. No problems. Just told them it stoped working
hey hi thanx 4 d info...
i have a n95 classic...
i cant delete d themes which i have added...
can me tell me how can i remove it....
Re theme removing : i have posted the answer in the comments section of the Themes Page.
I've recently bought an n95 off ebay. Used it from Monday and just found out that ever since its been connecting to internet roughly every 15 mins. I have a Virgin sim but was originally on Orange network and its through the orange web its connecting. Any idea what I need to do? I've tried loads but just keeps doing it and its costing me a small fortune.
when phone connects to internet every 15 minutes, you have to do this ( I think):
open the n95 webbrowser >
options > settings > feeds > automatic updates.
there you can change or put-off the
automatic webfeeds-updates
Hello sjc and other readers,
yesterdayevening I fell into a deep hole, and are still in it.
for about 1 1/2 weeks I was waiting with exitement on the new firmware voor n95 (sleeples nights:), and yesterday was the day.
But just when I was about to "go 4 it" the phone freezed and my only option was eventually to remove the battery.
Now when I start it up you see : nokia, but this logo disappears leaving nothing but a white screen with the backlight on. and you can only switch it off, by removing the battery.
I downgraded to a TORCH
Jakob
my n95 has 2 problems, the first is that when i try to connect to the net it just goes back to the main screen, it did this previously but a hard reset cured it, the other problem is that the * and 9 keys do not work for some strange reason so i cant do the hard reset anymore as i need the star key. any help would be great.
thanks
Re Hard Reset No Buttons:
Have you tried reinstalling the firmware via the "Nokia Software Updater". Then you wouldn't need to use the keys that don't work.
Even if i you have the latest firmware you should be able to reinstall as an option. Just go through the updater process and choose to reinstall.
hey can someone help plz,i have had my n95 since september since i upgraded to ver 20 from 12 i think everythings gone bad, i cannot use the phone for anythin other than texting and phoning, i can also take pictures occasionaly but not videos,as the phone is always freezing or restarting and it wont come back on i have to take the batery out for roughly 30mins then put it back in and it comes on, i have also had ''phone start up failed contact retailer'' .... please can someone help i am on a contract and all they say is take it to nokia service center but cannot get to one
goto mention i am now on ver 21 and that hasnt helped my email is lilnick1986@yahoo.co.uk
Re lilnick360; i have sent you an email.
sjc
Hi everyone. I need to tell another problem now. I already updated to 2. something version. However, now there is a new version I since I have internal clock trouble, I wanted to update my phone badly! But wait! I use vista and anytime I want to update my version it shows me "estimated time 15 min" and then what! Nokia bla bla bla service is shut down!!!! I tried XP too. Now I can't even install Software Updater to XP! It gives the service error during installition. Can anyone help?
i have problem with my front cam of n95 although iam opening the shutter of camra but it is not showing any live image the icions of camra come as superimposed and only ican see gray rectangle no live image kindly help me
Is there a free software that changes the wallpaper automatically (like the Sagem phones)? Thanks!
Whenever I try to activate the DATA TRANSFER in my Nokia N95, there is a message ”UNABLE TO ACTIVATE DATA TRANSFER MODE. MEMORY CARD IS IN USE BY ANOTHER APPLICATION\”, COMES. Please advise.
Re data transfer Mode error:
I would check to see if you are using a Theme from the memory card or if your Text messages are stored on the memory card.
Obviously there is some application using the memory card. I would check if this is still the same after a reboot before you have started your usual applications.
If you need more help email me.
hey there,i not sure how to put a gif image onto my n95,tried through lifeblog but gifs do not appear when i try to import them from pc,any tips?
Re GIF images: GIF images are supported by the N95, i do remember having problems with large size gifs, being too big for the memory to open.
The easiest way to get images into your phone is via usb cable.
I have tested a few gif's and png's and they all seem to work.
I would suggest, Check the size and re-save the image before transferring to your phone.
hi sjc, i need your advice.... i have a problem on my n95. the lcd is totally black out. and i want to try resetting the lcd ribbon. but when i was opening the n95 2 of of the t6 screws are worn out. is there a possible or any alternative way to open it?
Re Screws bunt: Well i really recommend taking it to a Nokia Service Center, but if you want to do it yourself, i would try a normal screw driver that is slightly bigger and hope that you can get it to turn!! its desperate measures but it might work.
There is no other way of removing the front cover that i know.
My N95 was great until about six weeks ago. Now, whenever I try and do any kind of file transfer to the phone - music, for example - in Windows Explorer, it reboots after about 20 seconds.
Nokia's Music software (that comes with PC Suite) won't even boot up at all, so that isn't an option. A full re-install has solved nothing.
It's very frustrating as it means I can only copy music files that are very small, otherwise the phone 'times out', reboots, and I lose the connection and the download.
Any help greatly appreciated!
Re N95 Reboot problem: Even my N95 automatically reboots from time to time,
I would avoid the nokia music software and use the Phone browser located in the "My Computer" explorer window, that might help the transferring of music.
I would check the free space, the memory card may have some errors and old files that could be cleaned up.
I would recommend getting the latest firmware updates and see what background programs are running, which are probably causing a conflict.
hey sjc, i have i question, i recently saw a gentleman using the iphone "touch screen" program on the N95. i believe that he is just using a bluetooth keyboard, but after looking closer to the youtube videohe is actually touching the screen...is there a program out there for it, and if so dont you think nokia is copyrighting the touch screen?
and if it is true do you think it would be a good program to use for the n95?
and the second question is there another program that is faster for the standalone GPS for the n95 instead of nokia maps, i recently use a hacked tom tom program on the n95 it worked but once i shut down the gps and tryed to use it again i could not get a signal
Great blog, loving all there is about my N95 except the hotkey# does not switch from general to silent and vice versa. Its an orange phone with firmware V20.
Any ideas why its not functioning?
Re # Key not switching profiles: Originally my #key didn't work but when i upgraded to v.12 it started working, so i am surprised on v.20 its still not working for you.
I do remember doing a "soft reset" (details on my page) which might just get it working, its worth trying that, with a soft reset you dont loose all your applications etc.
Re wolfie: Nokia are working on touch screens for future models,
Those youtube touchscreen videos are mostly fake.
As for tom tom or other sat nav i cant recommend cracks . . . there are no free sat nav systems, i would stick to nokia maps 2 and plot routes and use the voice feature.
hey friend plz help me.
m havin battery n date problem.
have to enter it every time i reboot my cell.
i had been 2 nokia service centre but they say we cant do anything for this mostly all N series have this problem.m having V20.
anything i can do myself for this problem?
hey friend plz help me.
m havin battery n date problem.
have to enter it every time i reboot my cell.
i had been 2 nokia service centre but they say we cant do anything for this mostly all N series have this problem.m having V20.
anything i can do myself for this problem?
hey friend plz help me.
m havin battery n date problem.
have to enter it every time i reboot my cell.
i had been 2 nokia service centre but they say we cant do anything for this mostly all N series have this problem.m having V20.
anything i can do myself for this problem?
Re ninad: Re Date and Time reset:
This is hardware problem, where the Internal Date/Time battery is not charging properly.
Some people have found this Simple Fix to work:
Get the phone to use the "Operator time" rather than asking you whenever it needs this information. The setting is here:
Tools->Settings->General->Date and Time->Network Operator Time, set it to Auto-Update.
It is possible that other N series phones are having similar problems, but i would not change this small internal battery yourself, take it back to service center and ask them to fix it, is the best idea.
Hi there, excellent site mate! could you help me? My N95 wont scale down photos to send by MMS (operater settign are updated and ok) and also the "Edit" option on the photo menue is gone. Iv already installed the latest software upgrade etc and am at a loss!
Franco UK
Franco Uk Edit images:
If you save the Image from MMS into gallery, you can then edit the image including resizing.
I checked my phone and it does work.
If you still have problems, you could try a reboot or Soft Reset on Main page (part 2).
Thanks for getting back to me so quickly. however I cant resize or edit the photo, even in "gallery" because the 'edit' option in the 'options' listing for any picture is no longer there. the software for it seems to have vanished. I cant do any of the things i used to a week ago like resize, change contrast etc etc. i will try the soft reset as its my only option. If you have any other ideas feel free to post. im still lost! cheers mate
Iv'e just completed the soft reset, and still no editing option, and MMS creation still wont automatically resize a picture to send. guess i'll just have to live without it!
Re Franco: Well you tried, its probably best to transfer the image out of the phone and edit with photoshop etc it would be better quality.
Hopefully future firmware updates will rectify this issue.
the torch on my nokia n95 is on and i cant get it off any ideas
I have a problem with the Alarm Clock...
I cannot change my alarm tone... when I try this in the settings all I get is "off", "download" or "default tone"...
any ideas on how I can fix this please?
RE Alarm problem: I would suggest a soft reset, this will not remove installed applications.
If you go to N95 Best tips PT2 in section 24 you should find all the info needed.
I cannot guarantee that it will fix the issue but its worth giving it a try.
I have a 1gb memory card that I bought last week. I used it last week and recorded quite a few videos which was fine as I was able to watch them the following day.
However, just a few days later I noticed that the videos were no longer in the gallery. I checked my memory card details and it said 400mb used however it had not allocated any memory to videos / images etc . .
I removed my memory card without selecting to and I read elsewhere that this can cause damage to files which I am assuming has happened in my case. However, is there anyway of recovering these files? Really hope I dont lose them as they were taken on holiday.
Thanks
Re Memory card problem: Hopefully you can get the videos back.
If you remove the memory card and insert into a PC or connect the phone via "Data transfer mode" then go to "My Computer" on your PC, Now right click on the SDCard and select "Properties" then select the "Tools" Tab and then click on "Check Now" in the Error-checking section, a dialogue box will appear tick both boxes including " . . attempt recovery of bad sectors"
Run the Error Check and hopefully the videos will be found. i would look on the memory card whilst connected to the PC, to check if they are visible.
This should help :)
If you want more help email me
hi i have an nokia n95 and whenever i receive a text message through to my phone it never shows on the screen or makes any message tone it goes directly to my inbox, so i never know when i have had a text of my friends. I would be very grateful if you know the solution to this. Thankyou
Re laincrib: My people have had the problem of no message alerts.
There are a few things you could check.
1) Check the amount of messages in your inbox (is it full)
2)Check your profile settings and check "Alert for" and "message alert tone"
3)Check to see if you are running any additional software that maybe causing a conflict. Reboot your phone to see if the problem still happens when nothing extra is running.
4)If you are storing Inbox on memory card check your card is working correctly remove/errorcheck on PC etc
5) If none of the above make any difference then a "Soft Reset" or Firmware update is my best suggestion. Details on N95 BTips PT2 section 24
All the best, SJC
hopefully you're still checking in on this blog, as the n95 has about run its course. my audio/cam zoom in/out buttons have stopped working, but the gallery and camera buttons work fine. is there any way to increase volume besides those buttons? if not, how may i fix it?
Re Lex vol. button: As you mention the N95 has been around for a while now so the button failure maybe more physical than software related.
You can adjust the ringing volume from Personalisation/Tones/Ringing volume but otherwise i dont know of any another way.
If you think its software related then upgrading firmware or "Soft reset" would be a good idea.
I have recently just updated my N95 to the 30.0.15 firmware. However on the front screen the clock and battery meter etc do not appear and are replaced by a white block. Any ideas on how to solve this would be greatly appreciated.
Re V.30 firmware problem: I did not have any problems with firmware update, I would check to see if any other applications are conflicting with the idle screen, Did it appear that way when first rebooted?
If it did then i would reinstall the firmware via the Nokia Software Updater, there is an option to re-install firmware.
Lets hope that will sort it out.
thanks for the reply man. unfortunately, i can't update you on my status as i have yet to follow thru on my plan to update my phone's firmware. but i'll update as soon as i do. one last thing tho. i'd like to shrink my pics since i've transferred them on my pc. but my phone doesn't seem to have that feature anymore. v21 n95-1. i am using a 2gb RiDATA microSD. my theory is that i have to use a nokia microSD to get the transfer and memory feature back?
Re Lex Resizing images on N95: You mentioned you cannot resize images via the gallery on v.21, The "Resize" feature did work on v.21 and is still available on v.30. So there maybe some conflict in your memory card or some software problem.
I have checked and the resize feature works fine on my N95-1. You could use Adobe photoshop on a PC to edit images before transferring to phone or when copying from the phone. Its an idea?
All the best
SJC
thanks a lot man. also, for the nth time, thanks again for this great blog. always my first stop for freeware and news on this phone. i'll be waiting for your page for the touchscreen nokia phone, if you make one. i don't think i'll be getting the new phones and i think the iPhone is overrated. they just stole our thunder. =/ besides, it's only been a year and the n95 still kicks as$.
I have a problem with my N95 main camera. When i turn it on the camera wont show the surrounding on the screen. It just has a gray box in the middle of the screen and the background of the theme is there. And the icon for the setting look distorted( they overlap each other). Can you help me out man?
Thanks
Re Camera Problem: There are a few basic things that can cause this type if problem
1) Application Conflicts
2) Software Malfunction
3) Hardware Damage
If you have some other applications running , i would turn them off then restart your phone to see if the problem persists.
If you still have the problem then you could do a "Soft reset" which will reload your software and keep new applications, BUT you will need to restart your personal settings etc, details on soft reset in section 24 on Main page Part2!
If you still have problems you could reinstall the firmware or do a "Hard Reset" which is the same as "Flashing" your phone, you will loose all data on the phone memory!!
It maybe caused by faulty camera/ shutter etc in that case its better to take it to a Nokia Repair Center.
I would give the first 2 ideas a go, and hope it sorts it out :)
I love my N95 but never got the search function to work, not even with today's current firmware. So if I need to find a note (ie my bank account number) I need to scroll through!!
I wished the camera would turn on the GPS and geotag my photos too incidentally, Sportstracker kind of does it, but why doesnt Nokia do it (batt. life?)... Anyway, one issue at a time!
Cheers!
Walter----
Hi Profis I got a N95-1 its only 3months old. Last month my phone had a problem with switch on. Once it got hang and I was unable to switch it on again. Then I send it to service centre. Now I got it back but new problem arrised. I do everything without any problem but when I try to see videos its reboots autometically. But it never happen always. You can say 70% times it reboots..PLEASE help
I have just had my Nokia N95 replaced and have put in my old memory card. In my applications I have afew games that i installed and are showing on my new phone from the memory card but wont delete. Please can you help with this? Also, I stupidly managed to delete my contacts after selecting "restore from card" in the memory application. Is there any way of retrieving anything ive lost?
Re Old Applications on Memory Card:
If you installed games or themes onto your memory card and then wiped the phone memory, then you will have traces left on the memory card.
It is not likely that you will be able to use the games, you would need the original installers.
There are 2 ways to remove the traces, the easiest way is to:
1)Reinstall the game or theme, as it will think it is still there and ask to over write the original.
2) I wrote about in N95 Best T&T Section23 basically you need to delete certain files and folders from your Memory card when connected to a PC. There are lots of details and screenshots in Section23 and two versions.
That should sort it out :)
Re Souvik N95-1: Well it could be a number of things but Rather than trying to test the phone's performance and RAM usage i would recommend simply updating the firmware. I always upgrade to the latest firmware, version30 now has Auto-rotate for N95 which is well worth having.
The latest firmware for N95-1 is v.30. If you press *#0000# on your phone it will tell you what firmware version you have, even new N95-1 in the UK are still coming with v.14!! (That still have #key problems!)
On my main page N95 Best T&T there is a tutorial on how to get the very latest firmware by debranding your phone or you could just download the free Nokia Software Updater and get the newest version available to your specific phone.
All the best . . . SJC
Hello, I have only a big problem with my Nokia N95-8Gb. It's the third time the message ''not enough memory to receive message(s)'' appears. I don't send a lot of e-mails / sms. If I send a lot, I usually delete them from the phone after a few days. I don't store more than 20 messages.
I checked the SIM messages (Messages/Options/SIM Messages), but it's empty.
Last time I had to wait kinda 24 hours to see the message...disappear. Well, it disapeared alone and I had nothing else to delete.
Now I use a lot MSN messenger on my N95. It never stores any conversation on the phone or phone memory. When I leave Messenger, I have to close the connection from the connection manager. So far so good. But..if the message 'not enough memory to receive messages' appears, then it may be because of Messenger ? Or because I receive sometimes more than 10 e-mails/day? I do not know what else to do to fix this issue. Thanks.
Re Marius : To check Message Inbox use Messaging /inbox. You said you only keep 20 messages so that should be ok.
I am not sure if "not enough memory" is referring to RAM memory or hard drive memory space, so i would restart your phone to gain back any lost RAM memory.
A friend of mine had a operator problem where the believed his inbox was full so they wouldn't send him messages, he had to completely delete his inbox contents, that worth a try.
I think it could be RAM memory if you use MSN a lot as that will drain you 8GB. you could use a program like PyRestart to quickly restart your phone.
Hope this helps :)
hi sjc,
I have N95 8Gb, and was facing problems with steaming videos (such as youtube's) that I was trying to solve to no avail. I use my Home WLAN and am sure the settings for that are right since I can access the internet from the phone, it's just that the live streaming that is giving me a problem (am using v15)...
can you help me with that?
many thanks mate :)
Re YouTube streaming: I did a feature a while back on Youtube in section 8 on the main page. There are quite a few youtube applications around but i found the basic Web browser worked well on my N95 less break up. Using Wlan is the best way as the signal is better.
You should be able to get Youtube working even if it breaks up half way through.
let me know some more details if you are still having problems.
sjc
Other than using Windows built in tools to do defragging (slow). This blog mentioned another free degfragging tool. How to defrag nokia n95
Would anyone know why my music files do not show up when I try to assign a song as a ringtone for a contact?
I used to able to do it, but all I get now is the options of "download" or "default"
My N95 won't let me receive picture messages but will let me send them, and reason why?
Re Picture messaging: Nokia has a very useful page on Picture messaging settings HERE
You can get nokia to Send the settings to your phone which may help any small bug.
You do need to send one message to activate the system, but that wasn't your problem.
I would download the MMS settings via the website and restart your phone and don't start any additional applications encase they are causing a conflict.
It should fix the problem.
All the best SJC
Hi sjc,
I have the same problem exactly with the freezing and restarting when use anything like radio, maps, videos, etc.
can u help me plz.
my email is tareq_engineer@hotmail.com
Hi i don't know if you would class this as a problem but when i receive a message it doesn't store them in order you received them like the last message you received at the top they are all over the place i find this really annoying is there anyway to sort this?
Re Message list: Well lets hope it's just a simple settings issue. If you go to messaging /Inbox/ Options/ Sort By. Then select Date.
If you have already done that then it sounds like a small bug in your phone a soft reset should fix it. Details for resets are on my main page Part 2 section 24!! Back up data first!
Let me know if you need more help
All the best SJC
I managed to round off 1 of the 4 screws when going to change the front cover on my N95. I've just read on another forum that its possible to cut a small slice in the top off the screw and undo with a small flat head screwdriver. Any ideas on what i could use to make the tiny cut? Another idea was to soulder a small screw to the T5 screw then undo. Has anybody used either of these methods or got any other ideas?
Re damaged screws: I would not recommend the solder T5 ideas as the solder is not strong enough to hold the screws.
It is possible to use any screw driver, and now that you have a burred centre, i would try a small phillips screw driver, once it moves you should be able to move it by pure force.
If you are really brave you could try a very small pilot drill to make a cut as you mention to make a head, but it would require very very precise work. I would stick to trying different screw drivers.
I'm a "have a Go" kind of person, and i am lucky with manual stuff, i seem to derive some strange pleasure taking things apart, i re soldered my PC mouse yesterday :)
Thanks Sjc, i'll try some more screwdrivers and if i still cant budge it i'll try soldering as a last resort, i shall not be defeated haha. The bloke in my local phone shop reckoned the only way to get it off was by brute force and then he said the ribbon inside would be damaged and would cost £30 just to replace that. I think he was just trying it on. I'll let u know how i get on.
I recently completely changed my N95's cover to one of those black one's like the 8gb version as the original one was looking a little tiresome. This has resulted in a major loss of signal quality to my phone and was wondering if you oy anyone elso knows what I may have disturbed. Also after debranding my phone not long after these phones came out my TV out & audio out no longer work. Wondered if any one else has experienced these problems and knows of any fixes.
Thanks
Jason
Dear Sir, I am actally having a problem from a day or two. My messages in inbox went preity much above the limit that is to about 2500. and i had not deleted any till my N95 started giving error of message sending failed. and the details it give is that " Genral Error: colse some application and try again." I have tried aproximately everything, from basic to some technical dealing with it. but still i have yet not been able to resolve this problem. I have tried from rebooting cell phone, from removing the sim and inserting different and checking, theat gave me the assurity that the problem is due to the mobile, rather than service. Message centre numbers are correct. Everything id fine but still i cant understand whats wrong with it!! and with that I have also tried soft reset. but ...
Please help me out
Re Text message error: As i understand it, you cannot send any text messages?
I assume you have deleted a large amount of the texts or at least backed up messages via PC Suite.
The delete all the inbox messages. Also take the battery out while the phone is still working (dont use switch key) as this can help reset the info with service provider.
You have tried a soft reset, which should have fixed most small software issues. I think the message center still thinks your inbox is full, it happened to a friend, even though his box had only a few messages.
You could try downloading message settings from nokia HERE
I would also call your provider again and get them to reset/Clear any additional messages.
I hope one of these helps
all the best
sjc
Hi there! Great site many thanks. Wondered if you could help me. When i want to view the gallery pictures its taking 1 - 2 mins to load. Have you got any ideas how i can fix this problem? I've got n95 8gb and just downloaded latest firmware but still not any better
Many thanks!
Re Slow gallery: It seems that N95 8GB does have a slow gallery image preview problem. Many people have noted this fault.
Nokia are aware of the issue. So hopefully in future firmware upgrades the gallery speed will be improved.
I don't have a N95 8GB to test. But i would back up the images on a PC. Obviously the less images the faster load time, so remove the less needed images. its worth testing the gallery with just a few images. If you are going to view photos on the phone only, then a resolution of 640x480 would be ok and help load times.
Nobody on the internet has seemed to find a fix, so have a play.
That the best i can offer :)
All the best sjc
Hi - this is a great forum!
I'm having problems opening text messages on my N95 today. I can send and receive texts, but I just can't open read or unread messages. Can anyone help or has any one else had this problem? I've tried switching the phone off/on several times. Thanks.
arghhhh my son has spilt water on my n95 , i now have no backlight , and applications are beeping at me ! what can i do!
Re Anon Water problem: Well best to dry it out fully. Then restart and hope for the best!
You could try a Soft reset but if the water has damaged some components then a trip to the Nokia Repair Centre is probably best.
sorry :(
cheers i have it in the airing cupboard check it daily but , still no backlight , atleast applications arent beeping no more! will leave it a week b4 i send it off!
Hey sjc great blog. I got my n95 last october and since then have sent it for repair twice! first because of dead pixels on the screen and then someting went wrong with the software where it wouldn't go past the white nokia screen. Today i noticed dead pixels again, what should i do? should i send it for repair again and ask for another set or are these problems normal? BTW my phone's still under warranty
Re Anon N95 pixel problem : Quite simply i would take it back as it is under warranty and get a new one.
It doesn't mean the next one will have the same problem. See if they will upgrade to a N95 8GB :)
All the best sjc
hey could you assist me how i could copy my messages from phone memory to card? I accidentally clocked no when it asked the first time now its not giving me the option....??
Thanks
Re Messages to memory card: The first time you change the default message location it asks if you want to move the messages after that it wont ask you again, as you have found out!
People who have used the memory card as default location for messages have found it slower to access than phone memory.
If you use the Nokia PC Suite to "back up" messages you should be able to select the memory card as a location to return messages. I haven't tested this but it should work. If you just want to save old messages i would use the PC suite and Copy/Save them into a folder on your memory card.
All the best sjc
hi
i hav a problem with my n95
whn i slide my phone close,the screen goes off completely..usually on sliding close u get a date,time slide in the screen background..but in my phones screen goes off and also it does nt work whn slide is closed...only works when slided up.. :S ... please help
Re Anon Slider issue: It sounds like a mechanical issue, my best suggestion is to take it to your nearest Nokia Repair Center.
Even if you remove the Phone covers i still think it you will have to replace some parts, so taking to repair center is simplest option.
All the best :)
hey i need some help
i was updating my n95 but my lap top shuts off cuz the battery died so after i plugged in the phone only shows the nokia word on the screen and thats it so i tried 2 reconnect 2 the loptop but it doesnnt recognez my phone no more i donnt kno what 2 do so plz help sjc plz
When i turn on my nokia n95 i get the word nokia very faintly on my screen and then it goes blank but the keys still illumiate so i know that the phone is on. What i want to do is get my photo's and videos off my phone but as the screen is not working like it should i dont know what is where as i cant see it, is there any way that i can get the bits off my phone before i get a new one?
Any help really would be most gratefully recieved.
Re Anon & Mum-of-3 Nokia logo on screen: I would first remove the battery and restart the phone but i assume you have done that already.
If you just want to retrieve videos & pictures then connect the phone to a PC via USB cable in "PC suite mode" and you should be able to find most data especially if it was stored on the memory card.
If the data was stored on the memory card then you could also just remove the SD card an put it into a PC that has the correct slots.
If you want to reset your phone (you will loose data on the Phone memory) the you could try a hard reset using the Keys. There is a key combination which is used to hard reset the phone (similar to #*7370#). It is useful in some cases, for example when the phone cannot reboot. The trick is by switching off the phone then press and hold Call key (Green key) + * key + 3 key + power button for a couple of seconds.
I hope this answers both questions above, Lets hope it sorts it out! All the best, sjc
hi sjc im the 1 that tried 2 reset the n95 and my laptap shot off and it wont rogagnez the phone no more...so i tried 2 hard reset by holding the callkey +* +3 + power but no result its still gets stuck on the nokia word and i cannt read it on pc suit so plz plz if u have anything els i can do let me kno thanx a lot 4 tring hope 2 hear from u soon thanx again
hey its me from above again i think i deleted the softwar itself cuz i cannt read the n95 so plz how do i or can i get a softwar downloaded to the phone plzz
Re Anon firmware deleted? : I dont think your firmware is deleted but clearly there is a problem. The easiest solution would be take it to your nearest Nokia Repair center. It may not be possible to fix this yourself,
If you want to try more ideas, well you seem to have tried most of them. I would charge up the battery, restart the phone and try the green key reset, then try reinstalling the firmware via the Nokia software Updater (USB cable) i know you said it can't recognize your phone but i would keep trying.
I did have a similar problem when my firmware update went wrong (faded nokia logo only) but after taking out the battery and restarting the phone it was ok.
I hope this helps :) sjc
My n95 front camera is not working?i tried everything (hard reset,firmware update)Please Help me Please
Re Kavi: If you have tried Hard reset and firmware updates then it could be a Hardware Issue. In that case it is best to take it to a Nokia repair centre. Nokia has a webpage to help. You can send it by post or take it to a store yourself NOKIA REPAIR
I hope this helps :)
sjc
n95 can't assign ringtone individual to my pHONEBOOK. i did the procedure to assign a personal tone each person of my phonebook but still defaulttone ringing out! PLEASE HELP ME!
Re Anon personal ringtone problem: There can be a problem if you have a large amount of songs on your memory card. To fix this put the ringtones you want onto your Phone memory, then refresh the music library, then eject the memory card. The song will now appear in the list and you can assign it as a ringtone. You can now re-insert the memory card.
I have not tried this fix, but it could be the solution.
All the best sjc
Hey sjc :
Part Of My N95 D-pad Color Turned From Grey To White !
What Should I Do ??
Re D-Pad colour:The D-pad is metal coloured plastic. So i assume the surface has worn away a bit. You can replace it yourself, you will need a special torx screwdriver to remove the screws. The 4 screws are visible on the back, when you slide the front panel ScreenShot
I would google around for a new keypad, i cant recommend anywhere in particular. All the best:)
Hi SJC, I have lots of questions/problems with my N95 8gb that i hope you can help me with:
ist: i just updated my firmware to the latest,how can i remove the "share online" icon, which turned into garbage, from my screen? I deleted the ikbis and vox, then the 'share online' icon turned to garbage which is still in my main screen.
2nd: how do i delete my mailbox?
3rd: why cant i connect to my mailbox when sending emails, and my emails to be sent always end up in que in my outbox.
4th: How do i properly set the 'email setting' of a mailbox?
5th: I cannot anymore upload photos and videos to my facebook like i can before. Somewhere along the way when i still had the old version,it stopped the ability to send to my facebook.
6th: some of my photos and got deleted by itself or by accident when i still had the old version, can i still recover them even if i updated my firmware? How to prevent photos & videos from being deleted automatically?
7th: Can i stop my mobile Lifeblog from saving all my pics,videos and messages so i would not run out of memory at times?
8th: Lastly, can my mobile get spyware or virus when internet surfing, using bluetooth or downloading anything? What are the signs that my mobile is infected and is there a freeware anti virus for it?
Sorry to bother you with all these,hope its not too much.Thanks for your time and more power!
Re Anon Many Questions: The firmware Update would have wiped a lot of settings, so you may need to redo a few.
Ok lets get started :)
1)shortcuts try KnowCustomize
2)Mailbox is a part of email so i would follow this guide to set it up KnowEmail
3)Hopefully once your email is set up this will go away.
4)Answered in Q2
5) I would delete the facebook application from "App.Mgr." and get a new one there could be some internal features that need resetting KnowFacebook.
6)I would back up any photos or videos onto a PC. There is some software,Not free, but it can't guarantee to find them, ForumLink
7)Personally i dont use Lifeblog, so i am not sure but here is a tutorial which might help, KnowLifeblog
8)I wouldn't be too concerned about spyware/virus from your phone, when you did a firmware upgrade is would have wiped your phone memory clean. You can get some anti virus for S60 but i wouldn't bother, to put you mind at rest 3-LibAV_info
I only have a N95 which has an internal & external memory making it a little different to 8GB, so hopefully this will help you sort out ur phone. All the best sjc.
SJC, you are the man and great site by the way, helps my ass out a lot. I have a US version N95 8gb and I am not able to send text maessages and I have tried almost everything. It gives me the error and I quote " unable to send memory full, close some applicaions and try again" I check to see what apps are running and nothing. I have re-installed the lastest software 3 times, turn off on, SIM card out, call Nokia(which are retarded by the way) and still nothing. Wierd thing is that I can recieve text, multimedia messages and send multimedia only, but no text sending, can you please help?
I will be greatfull if you can help.
Thanks
MRKROWN1981 - N-GAGE
Re MRKROWN1981: I would check your text message setup. Go to Messaging>Options>Setttings>Text message. Do u see Message centre in use "SIM message centre".
There is also a post on this subject here
Also taking out the battery while the phone is on, apparently creates a signal which can help reset your message centre info. Its worth trying,
All the best. sjc
Help! how come my old photos and videos suddenly disappeared from my n95 8gb gallery? what may have caused this and how can i get them back? Thanks in advance
Re Anon Photos: Have you recently updated your firmware?
I would connect the phone to a PC and see if you can locate them.
I hope this helps :)
hi sjc.. i dont know why but my phone nokia n95 keeps on restarting. the nokia logo comes then restarts again. that happens about 3 or 4 times then completely goes off. i took it to repair shop abt 3 time.. they replaced a thing which connects the slider to the main thing. the problem reduced abit but still happening.. it cost me about £25 but not fixed fully yet. plz can you help me fix my n95? im so annoyed with this problem. i would realy appreciate if you could help me.. hope u can.. thnx!!
Thanks for this just disconnected the ribon cable at the LCD and every thing works again
Re Saj0007: My N95 used to restart by itself in the early days. It seems that there was something causing a conflict which made the phone restart.
It could be a hardware issue but you have already taken it to a shop. So it could be a software conflict which is crashing the phone.
1)I would look to see if any new ot 3rd party applications could be causing it, by turning off the applications and restarting the phone and then see if it crashes.
2)I would also get the latest firmware from nokia if you haven't done already.
3)You could try a "Soft reset" details on the main page.
I hope this helps, all the best
SJC, I am back with a bigger problem and I need your help badly. I updated the newest software on my phone and I was uploading my backup file back to my phone when connection to PC Suite was lost. The battery was kinda dead so I recharged it and turned it on and that when I saw the error. When I turn the phone on it says, "phone start-up failed. Contact the retailer" I guess I should have never updated the new software. Please help me out.
Thanks SJC
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