Sunday, 29 July 2007

N95 Problems, Repairs and Fixes

Updated: 08 FEB 2012

The screen on my N95 became faulty and needed to be replaced and in the process of trying to find out what was wrong i came across a Fixes that might help people.
If you have found some useful fix's let me know and we can use this space to help others. Opening up your phone will invalidate your warranty and any repairs are done at your own risk if you are unsure i recommend just take it to a Nokia repair centre!


Opening up your Phone will invalidate your warranty!



1. N95 Screen Ribbon Problem
Many people have had problems with their N95 screen, which can invert in colour, appear upside down, the colors can also appear distorted with high pinks greens and finally a multi coloured noise speckle.
The N95 screen is attached to the phone by a Ribbon, on my phone i had to replace the whole screen (with ribbon) but for some people reconnecting the ribbon maybe all that is needed.



My Tips for removing Slider cover
I tried to reset the ribbon but found that it didn't entirely cure my problem , So i took it to a Nokia repair centre who did it free of charge. But in the process i found some useful tips for removing N95 covers.

























A) The Four Screws are located on the underside of the top slider. you will need a Torx6 screwdriver to remove them.(Image 1)
B) To remove the Top Slider cover it helps to gently push one edge inwards as you lift the cover off then push then do the same to the other side. (Image 2)
C) To lift the Button Panel put a small screwdriver in the top righthand corner and pull back.(Image )


















D) The ribbon is the gold like coloured strip and is connected by a Clip which lifts up from the bottom, as Spyda says the clip will move 180 degrees.
E) Now the screen can be removed and replaced or reset.




2. N95 High Pitch Noise Fix.

Well after looking through forum and forum. I realize that the high pitch noise is very common among n95 users and many have send back a few times and still have to same high pitch noise unfix. so instead of sending mine I decited to find out what the problem is myself and found out that it was the screen that is making noise when ever the light turn on (try putting your ear to the back on the screen when you open it, that is where the high pitch come from). So here is what i've done to get rid of the noise. more. . .



3. Fix loose slider

Basically this modification consists of compressing the nylon grooved slider-rail by a fraction, which is all that's needed in even the loosest slider.

The nylon moulding with the groove that locates the sliding rail of the top screen is held in place by a metal bracket on each side of the phone. The following instructions detail how to access this bracket, remove it, modify it and replace it. more . . .
or another basic way here (In Italian)



4. Microphone not working during a call?

Saw this and thought it might be useful.
I’ve seen a few people post on forums to say their microphone appears to be dead when making a call.
A temporary fix until new firmware is released is to turn on the loudspeaker and then switch back
to microphone mode.

This seems to give the phone the kick it needs to get the mic functional.
Currently the problem seems to be isolated to the 10.0.0.18 firmware.



5. Contact name not showing when your phone rings?

There is a simple fix to this particular problem.
On the Nokia N95 (and other Nokia’s) when you have an identical contact in phone memory and also on the SIM card the phone isn’t able to successfully display the contact name when the phone rings.
Delete one of the contacts and you should get the display name back.



6. Unable to play MP3’s or any music files

Some people have reported problems with a corrupted music folder that wont play sounds/music files. There is a solution and it involves tracking down the \Private\100012a5 on the memory card. The file causing all the problems is named something like DBS_101FE031_mcv7.mpd

The simple solution here is to delete the entire \Private\100012a5 folder. You could try just deleting the offending index file, but no guarantee’s as to how that will work.
After you have deleted/removed, be sure to go into music player and refresh your music selection so it can rebuild the index.



7. TV Out - Picture won’t display correctly

If you have a problem with your TV picture out not working properly (rolling or in black and white) on your N95, try this.

Tools
- Settings
- General
- Enhancement
- TV out

Try changing TV System from PAL -> NTSC and vice versa.
You should be rewarded with a more stable picture.



8. Multimedia key not working

If the multimedia key on your N95 has stopped working, you can fix it by doing a simple restart of the phone. Failing this, a hard reset should definitely do the trick.

One reason for this happening is a bug in the clock application, specifically with the recurring alarm. If you set a recurring alarm, once it has activated, the key will no longer be working.
There is also speculation that using photographs taken by the user with the N95 as the background in the multimedia menu, then deleting them, also triggers the bug, but this is yet to be proven.



9. N95 Audio Hiss Fix
I've been chatting to some people who have been having hissing issues through their headset when using their N95’s. I was confused as A LOT of people complained of this, yet my phone didn't seem to have the problem.

After some thinking, a light bulb went off in my head and I realised that I had turned Keypad tones off, as I dont like my phone to beep each time I touch it. Sure enough, when I turned my keypad tones to any level above OFF, the phone would hiss in my ears.

So just a heads up, that this MAY be a fix for the hissing coming from peoples phones. Turn your keypad tones off!



10. #HotKey Fix with Firmware ver.12 Original source: N95 Best Tips and tricks
The #key on most Symbian 60 Phones would switch the phone between the General and Silent modes when held down. Many N95 users found that their phone #key didn't work in this way including mine.
There was a lot of talk about different manufacturing locations being the reason which were later disproved, but i am glad to see that with the Firmware version12 this feature is now working on my phone.


11.
Hacking your N95
Firstly i would like to thank TonyJ for highlighting this Feature to me.
It is possible to hack your N95 to:
*Allow unsigned applications
*Allow old applications
*Change default standby applications as well as many other things.
Nokia have known about these issues and released some firmware updates just to close the loop holes allowing people to do this.
Hacking your phone is not an easy process but there are step by step guides offered by many websites. I have avoided hacking after trying a few early hacks that didn't work properly.
But for those who love to customise there phone or who want to avoid the unsigned .sis process this could just what you want.
Here is a YouTube Tutorial which gives you a good idea of what is possible .
Here is a link to Phutse's Weblog where there are tutorials and downloads for tools to hack your phone. The tests were originally on N82 & N73 but they were found to work on N95 too, but this does depend on the firmware you have.

Please Note that Hacking your phone is not easy and could cause problems, that is why i didn't mention it before, You do this at your own risk.
If you have any questions on Hacking please contact the websites directly, I cannot help you on this subject. Enjoy your Hacking !!

203 comments:

1 – 200 of 203   Newer›   Newest»
Anonymous said...

When i Turn on my n95 it just illuminates the screen but doesn't actually come on. i have tried removing the battery and trying again but it just does the same thing. However after a while when i just leave it charging, it comes on again only to go back to the screen flashing/no display mode...I don't know if this makes any sense...please help

sjc said...

This sounds similar to the early problems i had with my screen. Eventually i had to have the screen replaced (free of charge).
Early firmware versions 10 and 11 did have problems with n95 rebooting for no reason but if you have blank screen it sounds you will need a new screen.
I tried to reset the screen ribbon but in the end i needed a new screen as the connection was damaged, i would take it to your nearest Nokia repair centre and ask them.

jim said...

hi there sjc
firstly thanks for all the info

the problem i have with my n95 is that after upgrading to the latest firmware (12.0.013) last week it has had 2 major problems

first is that the names do not show up on sms but it still works fine on calls, there is also no number which were doubled up

the bigger problem is that most sms does not come through to my phone!!!
i need to turn off and then turn on and after it has found the network it will recieve sms

any help or directions would help me greatly as this is a big frustration

i have downloaded and reinstalled the latest firmware 2 more times but no change

thanks!

Anonymous said...

My latest N95 fault is i dont recieve a message alert, the message goes straight to my inbox without letting me know i had recieved one! any suggestions?

Andy Best said...

im having a problem with my N95 the headset says its not supported.
The headset is the standard one that i got with the phone any help please.

Roger said...

hi...
i ahve problem wid my N95..
when i switch off & switch on my cell,every time i have 2 enter date & time..
wat should i do??

sjc said...

Re Phone date & Time Reset on Reboot:
Some people have found that Recharging the phone battery Fully sorted the problem.
It maybe that the internal phone memory (for date and time)is not functioning correctly quote from person who had same problem:
"actually, now that we charged the phone fully, it stopped reseting the clock/date. I guess the internal clock battery had to be charged."

Heath said...

Great post.

I, too, am experiencing the date/time request on boot-up, however it gets better (worse)...

While it was mildly annoying at first, I now find that more often than not, if I enter the current date, I get the message "Phone start-up failed. Contact the retailer." (Not Nokia, you'll note!)

It _seems_ that if I accept the default date/time, it is more likely to boot, and then I have to go into the clock settings and update it manually. Guess what I've got as #1 on my active standby apps now? :-)

It wouldn't be such a problem if the thing didn't run out of juice most days and need the battery changed. (Charging on the go is not an option for me at the moment...)

Just for the record, I also find the in-built maps app rarely finds any satellites these days, even in open space. But I didn't buy it for the GPS, so it's less of an issue. Google maps and even sports tracker occasionally have more success, but not much. It used to work fine.

All these problems started with the V12 software, and are still there after updating to V20, so it sounds like hardware to me.

Still, I love the little purple turd. The web server integration is mind-blowing.

sjc said...

Re Date and Time reset:
This is hardware problem, where the Internal Date/Time battery is not charging properly. It is best to take your phone to your nearest Nokia repair Centre.

Some people have found this Simple Fix to work:
Get the phone to use the "Operator time" rather than asking you whenever it needs this information. The setting is here:
Tools->Settings->General->Date and Time->Network Operator Time, set it to Auto-Update

korratu said...

haye! what a neve idea to have this kind of forum. You, all contributers, deserve lot and lots of thaks!

neurofall said...

I'm also having the problem with a date and time issue - Vodafone this side is telling me that it's a software issue and i need to update the firmware.

I've manually updated the firmware with the usb cable and the issue is still around :(

Anonymous said...

my prob sounds like a new one, as i've never seen it on any other blogs.. i changed my right shortcut key to 'contacts' a while back but recently,when i press it, nothing shows n when i press'exit' nothing happens, i have to press the red button. When i do a 'search' the contacts show. i have also lost (somewhere) all my pics n vids. Any help or advice would be great..ps. probably the best site for N95's anywhere

Anonymous said...
This comment has been removed by a blog administrator.
Anonymous said...

have changed codes so as to update the bloody thing but when i connect to NSU, i get a message sayin 'estimated time left 15 mins'. After a few mins the messeage reads 'pls reconnect phone & charger n try again'. I do this but get same messages. Battery is always full n all firewalls are disabled..talk about p****d off! Somebody, somewhere pls help, it seems nobody visits this site nowadays!!!!

sjc said...

Re Anon Debranding:When you debrand your N95 you will still be on the same network, the debranding just removes some product logos (not operator)and importantly changes the product code so that you can get the latest firmware.
On the Deranding Tutorial page there are some useful comments with tips people found.
Debranding Tutorial
Another Guide
You might find something useful on one of these sites above, also reboot your phone before you start the debranding, that will give you max.RAM memory that helps.

Anonymous said...

to SJC...cheers for that but sorted the prob of updating, put a clean install of NSU on a different pc...straight in!! Only prob now is that when i open up the phone into media mode,i just get the normal screen on display. Any ideas on this one? Good to see that this site is alive n well!!

Anonymous said...

the v20 firmware disable that. press the multi-media button.

sjc said...

Re Anon V20: Glad to see you got that fixed ! and hope the media fix works.
You can always contact me via the "Email/Contact Me" button for detailed questions.
Big brother is always watching:)

Anonymous said...

installed 'timebar' into C Data etc etc but as yet, it isn't working..any ideas???

megabeast said...

Hi Im new here so please forgive me if this is already been solve, i had the Date/Time problem with my N95 but after i updated the FW from V12 to V20 the problem went away hope this helps.

Anonymous said...

i had same problem after updating . Said to take battry out and charger out... I had no joy. I got o2 to send me a new 1. No problems. Just told them it stoped working

Anonymous said...

hey hi thanx 4 d info...
i have a n95 classic...
i cant delete d themes which i have added...
can me tell me how can i remove it....

sjc said...

Re theme removing : i have posted the answer in the comments section of the Themes Page.

Anonymous said...

I've recently bought an n95 off ebay. Used it from Monday and just found out that ever since its been connecting to internet roughly every 15 mins. I have a Virgin sim but was originally on Orange network and its through the orange web its connecting. Any idea what I need to do? I've tried loads but just keeps doing it and its costing me a small fortune.

Anonymous said...

when phone connects to internet every 15 minutes, you have to do this ( I think):

open the n95 webbrowser >
options > settings > feeds > automatic updates.

there you can change or put-off the
automatic webfeeds-updates

Anonymous said...

Hello sjc and other readers,

yesterdayevening I fell into a deep hole, and are still in it.

for about 1 1/2 weeks I was waiting with exitement on the new firmware voor n95 (sleeples nights:), and yesterday was the day.
But just when I was about to "go 4 it" the phone freezed and my only option was eventually to remove the battery.

Now when I start it up you see : nokia, but this logo disappears leaving nothing but a white screen with the backlight on. and you can only switch it off, by removing the battery.

I downgraded to a TORCH

Jakob

Anonymous said...

my n95 has 2 problems, the first is that when i try to connect to the net it just goes back to the main screen, it did this previously but a hard reset cured it, the other problem is that the * and 9 keys do not work for some strange reason so i cant do the hard reset anymore as i need the star key. any help would be great.


thanks

sjc said...

Re Hard Reset No Buttons:
Have you tried reinstalling the firmware via the "Nokia Software Updater". Then you wouldn't need to use the keys that don't work.
Even if i you have the latest firmware you should be able to reinstall as an option. Just go through the updater process and choose to reinstall.

lilnick360 said...

hey can someone help plz,i have had my n95 since september since i upgraded to ver 20 from 12 i think everythings gone bad, i cannot use the phone for anythin other than texting and phoning, i can also take pictures occasionaly but not videos,as the phone is always freezing or restarting and it wont come back on i have to take the batery out for roughly 30mins then put it back in and it comes on, i have also had ''phone start up failed contact retailer'' .... please can someone help i am on a contract and all they say is take it to nokia service center but cannot get to one

lilnick360 said...

goto mention i am now on ver 21 and that hasnt helped my email is lilnick1986@yahoo.co.uk

sjc said...

Re lilnick360; i have sent you an email.
sjc

Xross said...

Hi everyone. I need to tell another problem now. I already updated to 2. something version. However, now there is a new version I since I have internal clock trouble, I wanted to update my phone badly! But wait! I use vista and anytime I want to update my version it shows me "estimated time 15 min" and then what! Nokia bla bla bla service is shut down!!!! I tried XP too. Now I can't even install Software Updater to XP! It gives the service error during installition. Can anyone help?

shahoo said...

i have problem with my front cam of n95 although iam opening the shutter of camra but it is not showing any live image the icions of camra come as superimposed and only ican see gray rectangle no live image kindly help me

Anonymous said...

Is there a free software that changes the wallpaper automatically (like the Sagem phones)? Thanks!

dilipbalakrishnan said...

Whenever I try to activate the DATA TRANSFER in my Nokia N95, there is a message ”UNABLE TO ACTIVATE DATA TRANSFER MODE. MEMORY CARD IS IN USE BY ANOTHER APPLICATION\”, COMES. Please advise.

sjc said...

Re data transfer Mode error:
I would check to see if you are using a Theme from the memory card or if your Text messages are stored on the memory card.
Obviously there is some application using the memory card. I would check if this is still the same after a reboot before you have started your usual applications.
If you need more help email me.

Anonymous said...

hey there,i not sure how to put a gif image onto my n95,tried through lifeblog but gifs do not appear when i try to import them from pc,any tips?

sjc said...

Re GIF images: GIF images are supported by the N95, i do remember having problems with large size gifs, being too big for the memory to open.
The easiest way to get images into your phone is via usb cable.
I have tested a few gif's and png's and they all seem to work.
I would suggest, Check the size and re-save the image before transferring to your phone.

kerb said...

hi sjc, i need your advice.... i have a problem on my n95. the lcd is totally black out. and i want to try resetting the lcd ribbon. but when i was opening the n95 2 of of the t6 screws are worn out. is there a possible or any alternative way to open it?

sjc said...

Re Screws bunt: Well i really recommend taking it to a Nokia Service Center, but if you want to do it yourself, i would try a normal screw driver that is slightly bigger and hope that you can get it to turn!! its desperate measures but it might work.
There is no other way of removing the front cover that i know.

Sheamus said...

My N95 was great until about six weeks ago. Now, whenever I try and do any kind of file transfer to the phone - music, for example - in Windows Explorer, it reboots after about 20 seconds.

Nokia's Music software (that comes with PC Suite) won't even boot up at all, so that isn't an option. A full re-install has solved nothing.

It's very frustrating as it means I can only copy music files that are very small, otherwise the phone 'times out', reboots, and I lose the connection and the download.

Any help greatly appreciated!

sjc said...

Re N95 Reboot problem: Even my N95 automatically reboots from time to time,
I would avoid the nokia music software and use the Phone browser located in the "My Computer" explorer window, that might help the transferring of music.
I would check the free space, the memory card may have some errors and old files that could be cleaned up.
I would recommend getting the latest firmware updates and see what background programs are running, which are probably causing a conflict.

Wolfie said...

hey sjc, i have i question, i recently saw a gentleman using the iphone "touch screen" program on the N95. i believe that he is just using a bluetooth keyboard, but after looking closer to the youtube videohe is actually touching the screen...is there a program out there for it, and if so dont you think nokia is copyrighting the touch screen?
and if it is true do you think it would be a good program to use for the n95?
and the second question is there another program that is faster for the standalone GPS for the n95 instead of nokia maps, i recently use a hacked tom tom program on the n95 it worked but once i shut down the gps and tryed to use it again i could not get a signal

fezman1 said...

Great blog, loving all there is about my N95 except the hotkey# does not switch from general to silent and vice versa. Its an orange phone with firmware V20.
Any ideas why its not functioning?

sjc said...

Re # Key not switching profiles: Originally my #key didn't work but when i upgraded to v.12 it started working, so i am surprised on v.20 its still not working for you.
I do remember doing a "soft reset" (details on my page) which might just get it working, its worth trying that, with a soft reset you dont loose all your applications etc.

sjc said...

Re wolfie: Nokia are working on touch screens for future models,
Those youtube touchscreen videos are mostly fake.
As for tom tom or other sat nav i cant recommend cracks . . . there are no free sat nav systems, i would stick to nokia maps 2 and plot routes and use the voice feature.

Ninad said...

hey friend plz help me.
m havin battery n date problem.
have to enter it every time i reboot my cell.
i had been 2 nokia service centre but they say we cant do anything for this mostly all N series have this problem.m having V20.
anything i can do myself for this problem?

Ninad said...

hey friend plz help me.
m havin battery n date problem.
have to enter it every time i reboot my cell.
i had been 2 nokia service centre but they say we cant do anything for this mostly all N series have this problem.m having V20.
anything i can do myself for this problem?

Ninad said...

hey friend plz help me.
m havin battery n date problem.
have to enter it every time i reboot my cell.
i had been 2 nokia service centre but they say we cant do anything for this mostly all N series have this problem.m having V20.
anything i can do myself for this problem?

sjc said...

Re ninad: Re Date and Time reset:
This is hardware problem, where the Internal Date/Time battery is not charging properly.

Some people have found this Simple Fix to work:
Get the phone to use the "Operator time" rather than asking you whenever it needs this information. The setting is here:
Tools->Settings->General->Date and Time->Network Operator Time, set it to Auto-Update.
It is possible that other N series phones are having similar problems, but i would not change this small internal battery yourself, take it back to service center and ask them to fix it, is the best idea.

Franco said...

Hi there, excellent site mate! could you help me? My N95 wont scale down photos to send by MMS (operater settign are updated and ok) and also the "Edit" option on the photo menue is gone. Iv already installed the latest software upgrade etc and am at a loss!
Franco UK

sjc said...

Franco Uk Edit images:
If you save the Image from MMS into gallery, you can then edit the image including resizing.
I checked my phone and it does work.
If you still have problems, you could try a reboot or Soft Reset on Main page (part 2).

Franco said...

Thanks for getting back to me so quickly. however I cant resize or edit the photo, even in "gallery" because the 'edit' option in the 'options' listing for any picture is no longer there. the software for it seems to have vanished. I cant do any of the things i used to a week ago like resize, change contrast etc etc. i will try the soft reset as its my only option. If you have any other ideas feel free to post. im still lost! cheers mate

Franco said...

Iv'e just completed the soft reset, and still no editing option, and MMS creation still wont automatically resize a picture to send. guess i'll just have to live without it!

sjc said...

Re Franco: Well you tried, its probably best to transfer the image out of the phone and edit with photoshop etc it would be better quality.
Hopefully future firmware updates will rectify this issue.

wullie said...

the torch on my nokia n95 is on and i cant get it off any ideas

Anonymous said...
This comment has been removed by a blog administrator.
sjc said...

RE Alarm problem: I would suggest a soft reset, this will not remove installed applications.
If you go to N95 Best tips PT2 in section 24 you should find all the info needed.
I cannot guarantee that it will fix the issue but its worth giving it a try.

Anonymous said...

I have a 1gb memory card that I bought last week. I used it last week and recorded quite a few videos which was fine as I was able to watch them the following day.

However, just a few days later I noticed that the videos were no longer in the gallery. I checked my memory card details and it said 400mb used however it had not allocated any memory to videos / images etc . .

I removed my memory card without selecting to and I read elsewhere that this can cause damage to files which I am assuming has happened in my case. However, is there anyway of recovering these files? Really hope I dont lose them as they were taken on holiday.

Thanks

sjc said...

Re Memory card problem: Hopefully you can get the videos back.
If you remove the memory card and insert into a PC or connect the phone via "Data transfer mode" then go to "My Computer" on your PC, Now right click on the SDCard and select "Properties" then select the "Tools" Tab and then click on "Check Now" in the Error-checking section, a dialogue box will appear tick both boxes including " . . attempt recovery of bad sectors"
Run the Error Check and hopefully the videos will be found. i would look on the memory card whilst connected to the PC, to check if they are visible.
This should help :)
If you want more help email me

laincribb said...

hi i have an nokia n95 and whenever i receive a text message through to my phone it never shows on the screen or makes any message tone it goes directly to my inbox, so i never know when i have had a text of my friends. I would be very grateful if you know the solution to this. Thankyou

sjc said...

Re laincrib: My people have had the problem of no message alerts.
There are a few things you could check.
1) Check the amount of messages in your inbox (is it full)
2)Check your profile settings and check "Alert for" and "message alert tone"
3)Check to see if you are running any additional software that maybe causing a conflict. Reboot your phone to see if the problem still happens when nothing extra is running.
4)If you are storing Inbox on memory card check your card is working correctly remove/errorcheck on PC etc
5) If none of the above make any difference then a "Soft Reset" or Firmware update is my best suggestion. Details on N95 BTips PT2 section 24
All the best, SJC

Lex said...

hopefully you're still checking in on this blog, as the n95 has about run its course. my audio/cam zoom in/out buttons have stopped working, but the gallery and camera buttons work fine. is there any way to increase volume besides those buttons? if not, how may i fix it?

sjc said...

Re Lex vol. button: As you mention the N95 has been around for a while now so the button failure maybe more physical than software related.
You can adjust the ringing volume from Personalisation/Tones/Ringing volume but otherwise i dont know of any another way.
If you think its software related then upgrading firmware or "Soft reset" would be a good idea.

Clusks said...

I have recently just updated my N95 to the 30.0.15 firmware. However on the front screen the clock and battery meter etc do not appear and are replaced by a white block. Any ideas on how to solve this would be greatly appreciated.

sjc said...

Re V.30 firmware problem: I did not have any problems with firmware update, I would check to see if any other applications are conflicting with the idle screen, Did it appear that way when first rebooted?
If it did then i would reinstall the firmware via the Nokia Software Updater, there is an option to re-install firmware.
Lets hope that will sort it out.

Lex said...

thanks for the reply man. unfortunately, i can't update you on my status as i have yet to follow thru on my plan to update my phone's firmware. but i'll update as soon as i do. one last thing tho. i'd like to shrink my pics since i've transferred them on my pc. but my phone doesn't seem to have that feature anymore. v21 n95-1. i am using a 2gb RiDATA microSD. my theory is that i have to use a nokia microSD to get the transfer and memory feature back?

sjc said...

Re Lex Resizing images on N95: You mentioned you cannot resize images via the gallery on v.21, The "Resize" feature did work on v.21 and is still available on v.30. So there maybe some conflict in your memory card or some software problem.
I have checked and the resize feature works fine on my N95-1. You could use Adobe photoshop on a PC to edit images before transferring to phone or when copying from the phone. Its an idea?
All the best
SJC

Lex said...

thanks a lot man. also, for the nth time, thanks again for this great blog. always my first stop for freeware and news on this phone. i'll be waiting for your page for the touchscreen nokia phone, if you make one. i don't think i'll be getting the new phones and i think the iPhone is overrated. they just stole our thunder. =/ besides, it's only been a year and the n95 still kicks as$.

Anonymous said...

I have a problem with my N95 main camera. When i turn it on the camera wont show the surrounding on the screen. It just has a gray box in the middle of the screen and the background of the theme is there. And the icon for the setting look distorted( they overlap each other). Can you help me out man?
Thanks

sjc said...

Re Camera Problem: There are a few basic things that can cause this type if problem
1) Application Conflicts
2) Software Malfunction
3) Hardware Damage

If you have some other applications running , i would turn them off then restart your phone to see if the problem persists.
If you still have the problem then you could do a "Soft reset" which will reload your software and keep new applications, BUT you will need to restart your personal settings etc, details on soft reset in section 24 on Main page Part2!
If you still have problems you could reinstall the firmware or do a "Hard Reset" which is the same as "Flashing" your phone, you will loose all data on the phone memory!!
It maybe caused by faulty camera/ shutter etc in that case its better to take it to a Nokia Repair Center.
I would give the first 2 ideas a go, and hope it sorts it out :)

Walter said...

I love my N95 but never got the search function to work, not even with today's current firmware. So if I need to find a note (ie my bank account number) I need to scroll through!!

I wished the camera would turn on the GPS and geotag my photos too incidentally, Sportstracker kind of does it, but why doesnt Nokia do it (batt. life?)... Anyway, one issue at a time!

Cheers!

Walter----

Souvik said...

Hi Profis I got a N95-1 its only 3months old. Last month my phone had a problem with switch on. Once it got hang and I was unable to switch it on again. Then I send it to service centre. Now I got it back but new problem arrised. I do everything without any problem but when I try to see videos its reboots autometically. But it never happen always. You can say 70% times it reboots..PLEASE help

Anonymous said...

I have just had my Nokia N95 replaced and have put in my old memory card. In my applications I have afew games that i installed and are showing on my new phone from the memory card but wont delete. Please can you help with this? Also, I stupidly managed to delete my contacts after selecting "restore from card" in the memory application. Is there any way of retrieving anything ive lost?

sjc said...

Re Old Applications on Memory Card:
If you installed games or themes onto your memory card and then wiped the phone memory, then you will have traces left on the memory card.
It is not likely that you will be able to use the games, you would need the original installers.
There are 2 ways to remove the traces, the easiest way is to:
1)Reinstall the game or theme, as it will think it is still there and ask to over write the original.
2) I wrote about in N95 Best T&T Section23 basically you need to delete certain files and folders from your Memory card when connected to a PC. There are lots of details and screenshots in Section23 and two versions.
That should sort it out :)

sjc said...

Re Souvik N95-1: Well it could be a number of things but Rather than trying to test the phone's performance and RAM usage i would recommend simply updating the firmware. I always upgrade to the latest firmware, version30 now has Auto-rotate for N95 which is well worth having.
The latest firmware for N95-1 is v.30. If you press *#0000# on your phone it will tell you what firmware version you have, even new N95-1 in the UK are still coming with v.14!! (That still have #key problems!)
On my main page N95 Best T&T there is a tutorial on how to get the very latest firmware by debranding your phone or you could just download the free Nokia Software Updater and get the newest version available to your specific phone.
All the best . . . SJC

Marius said...

Hello, I have only a big problem with my Nokia N95-8Gb. It's the third time the message ''not enough memory to receive message(s)'' appears. I don't send a lot of e-mails / sms. If I send a lot, I usually delete them from the phone after a few days. I don't store more than 20 messages.
I checked the SIM messages (Messages/Options/SIM Messages), but it's empty.

Last time I had to wait kinda 24 hours to see the message...disappear. Well, it disapeared alone and I had nothing else to delete.

Now I use a lot MSN messenger on my N95. It never stores any conversation on the phone or phone memory. When I leave Messenger, I have to close the connection from the connection manager. So far so good. But..if the message 'not enough memory to receive messages' appears, then it may be because of Messenger ? Or because I receive sometimes more than 10 e-mails/day? I do not know what else to do to fix this issue. Thanks.

sjc said...

Re Marius : To check Message Inbox use Messaging /inbox. You said you only keep 20 messages so that should be ok.
I am not sure if "not enough memory" is referring to RAM memory or hard drive memory space, so i would restart your phone to gain back any lost RAM memory.
A friend of mine had a operator problem where the believed his inbox was full so they wouldn't send him messages, he had to completely delete his inbox contents, that worth a try.
I think it could be RAM memory if you use MSN a lot as that will drain you 8GB. you could use a program like PyRestart to quickly restart your phone.
Hope this helps :)

Anonymous said...

hi sjc,

I have N95 8Gb, and was facing problems with steaming videos (such as youtube's) that I was trying to solve to no avail. I use my Home WLAN and am sure the settings for that are right since I can access the internet from the phone, it's just that the live streaming that is giving me a problem (am using v15)...

can you help me with that?

many thanks mate :)

sjc said...

Re YouTube streaming: I did a feature a while back on Youtube in section 8 on the main page. There are quite a few youtube applications around but i found the basic Web browser worked well on my N95 less break up. Using Wlan is the best way as the signal is better.
You should be able to get Youtube working even if it breaks up half way through.
let me know some more details if you are still having problems.
sjc

Anonymous said...

Other than using Windows built in tools to do defragging (slow). This blog mentioned another free degfragging tool. How to defrag nokia n95

wooooody said...

Would anyone know why my music files do not show up when I try to assign a song as a ringtone for a contact?

I used to able to do it, but all I get now is the options of "download" or "default"

Anonymous said...

My N95 won't let me receive picture messages but will let me send them, and reason why?

sjc said...

Re Picture messaging: Nokia has a very useful page on Picture messaging settings HERE
You can get nokia to Send the settings to your phone which may help any small bug.
You do need to send one message to activate the system, but that wasn't your problem.
I would download the MMS settings via the website and restart your phone and don't start any additional applications encase they are causing a conflict.
It should fix the problem.
All the best SJC

Anonymous said...

Hi sjc,
I have the same problem exactly with the freezing and restarting when use anything like radio, maps, videos, etc.
can u help me plz.

Anonymous said...

my email is tareq_engineer@hotmail.com

Anonymous said...

Hi i don't know if you would class this as a problem but when i receive a message it doesn't store them in order you received them like the last message you received at the top they are all over the place i find this really annoying is there anyway to sort this?

sjc said...

Re Message list: Well lets hope it's just a simple settings issue. If you go to messaging /Inbox/ Options/ Sort By. Then select Date.
If you have already done that then it sounds like a small bug in your phone a soft reset should fix it. Details for resets are on my main page Part 2 section 24!! Back up data first!
Let me know if you need more help
All the best SJC

Kane said...

I managed to round off 1 of the 4 screws when going to change the front cover on my N95. I've just read on another forum that its possible to cut a small slice in the top off the screw and undo with a small flat head screwdriver. Any ideas on what i could use to make the tiny cut? Another idea was to soulder a small screw to the T5 screw then undo. Has anybody used either of these methods or got any other ideas?

sjc said...

Re damaged screws: I would not recommend the solder T5 ideas as the solder is not strong enough to hold the screws.
It is possible to use any screw driver, and now that you have a burred centre, i would try a small phillips screw driver, once it moves you should be able to move it by pure force.
If you are really brave you could try a very small pilot drill to make a cut as you mention to make a head, but it would require very very precise work. I would stick to trying different screw drivers.
I'm a "have a Go" kind of person, and i am lucky with manual stuff, i seem to derive some strange pleasure taking things apart, i re soldered my PC mouse yesterday :)

Anonymous said...

Thanks Sjc, i'll try some more screwdrivers and if i still cant budge it i'll try soldering as a last resort, i shall not be defeated haha. The bloke in my local phone shop reckoned the only way to get it off was by brute force and then he said the ribbon inside would be damaged and would cost £30 just to replace that. I think he was just trying it on. I'll let u know how i get on.

Anonymous said...

I recently completely changed my N95's cover to one of those black one's like the 8gb version as the original one was looking a little tiresome. This has resulted in a major loss of signal quality to my phone and was wondering if you oy anyone elso knows what I may have disturbed. Also after debranding my phone not long after these phones came out my TV out & audio out no longer work. Wondered if any one else has experienced these problems and knows of any fixes.

Thanks

Jason

Kamran said...

Dear Sir, I am actally having a problem from a day or two. My messages in inbox went preity much above the limit that is to about 2500. and i had not deleted any till my N95 started giving error of message sending failed. and the details it give is that " Genral Error: colse some application and try again." I have tried aproximately everything, from basic to some technical dealing with it. but still i have yet not been able to resolve this problem. I have tried from rebooting cell phone, from removing the sim and inserting different and checking, theat gave me the assurity that the problem is due to the mobile, rather than service. Message centre numbers are correct. Everything id fine but still i cant understand whats wrong with it!! and with that I have also tried soft reset. but ...
Please help me out

sjc said...

Re Text message error: As i understand it, you cannot send any text messages?
I assume you have deleted a large amount of the texts or at least backed up messages via PC Suite.
The delete all the inbox messages. Also take the battery out while the phone is still working (dont use switch key) as this can help reset the info with service provider.
You have tried a soft reset, which should have fixed most small software issues. I think the message center still thinks your inbox is full, it happened to a friend, even though his box had only a few messages.
You could try downloading message settings from nokia HERE
I would also call your provider again and get them to reset/Clear any additional messages.
I hope one of these helps
all the best
sjc

hooty mcboob said...

Hi there! Great site many thanks. Wondered if you could help me. When i want to view the gallery pictures its taking 1 - 2 mins to load. Have you got any ideas how i can fix this problem? I've got n95 8gb and just downloaded latest firmware but still not any better
Many thanks!

sjc said...

Re Slow gallery: It seems that N95 8GB does have a slow gallery image preview problem. Many people have noted this fault.
Nokia are aware of the issue. So hopefully in future firmware upgrades the gallery speed will be improved.
I don't have a N95 8GB to test. But i would back up the images on a PC. Obviously the less images the faster load time, so remove the less needed images. its worth testing the gallery with just a few images. If you are going to view photos on the phone only, then a resolution of 640x480 would be ok and help load times.
Nobody on the internet has seemed to find a fix, so have a play.
That the best i can offer :)
All the best sjc

nsc said...

Hi - this is a great forum!
I'm having problems opening text messages on my N95 today. I can send and receive texts, but I just can't open read or unread messages. Can anyone help or has any one else had this problem? I've tried switching the phone off/on several times. Thanks.

Anonymous said...

arghhhh my son has spilt water on my n95 , i now have no backlight , and applications are beeping at me ! what can i do!

sjc said...

Re Anon Water problem: Well best to dry it out fully. Then restart and hope for the best!
You could try a Soft reset but if the water has damaged some components then a trip to the Nokia Repair Centre is probably best.
sorry :(

Anonymous said...

cheers i have it in the airing cupboard check it daily but , still no backlight , atleast applications arent beeping no more! will leave it a week b4 i send it off!

Anonymous said...

Hey sjc great blog. I got my n95 last october and since then have sent it for repair twice! first because of dead pixels on the screen and then someting went wrong with the software where it wouldn't go past the white nokia screen. Today i noticed dead pixels again, what should i do? should i send it for repair again and ask for another set or are these problems normal? BTW my phone's still under warranty

sjc said...

Re Anon N95 pixel problem : Quite simply i would take it back as it is under warranty and get a new one.
It doesn't mean the next one will have the same problem. See if they will upgrade to a N95 8GB :)
All the best sjc

Anonymous said...

hey could you assist me how i could copy my messages from phone memory to card? I accidentally clocked no when it asked the first time now its not giving me the option....??
Thanks

sjc said...

Re Messages to memory card: The first time you change the default message location it asks if you want to move the messages after that it wont ask you again, as you have found out!
People who have used the memory card as default location for messages have found it slower to access than phone memory.
If you use the Nokia PC Suite to "back up" messages you should be able to select the memory card as a location to return messages. I haven't tested this but it should work. If you just want to save old messages i would use the PC suite and Copy/Save them into a folder on your memory card.
All the best sjc

Anonymous said...

hi
i hav a problem with my n95
whn i slide my phone close,the screen goes off completely..usually on sliding close u get a date,time slide in the screen background..but in my phones screen goes off and also it does nt work whn slide is closed...only works when slided up.. :S ... please help

sjc said...

Re Anon Slider issue: It sounds like a mechanical issue, my best suggestion is to take it to your nearest Nokia Repair Center.
Even if you remove the Phone covers i still think it you will have to replace some parts, so taking to repair center is simplest option.
All the best :)

Anonymous said...

hey i need some help
i was updating my n95 but my lap top shuts off cuz the battery died so after i plugged in the phone only shows the nokia word on the screen and thats it so i tried 2 reconnect 2 the loptop but it doesnnt recognez my phone no more i donnt kno what 2 do so plz help sjc plz

mum-of-3 said...

When i turn on my nokia n95 i get the word nokia very faintly on my screen and then it goes blank but the keys still illumiate so i know that the phone is on. What i want to do is get my photo's and videos off my phone but as the screen is not working like it should i dont know what is where as i cant see it, is there any way that i can get the bits off my phone before i get a new one?
Any help really would be most gratefully recieved.

sjc said...

Re Anon & Mum-of-3 Nokia logo on screen: I would first remove the battery and restart the phone but i assume you have done that already.
If you just want to retrieve videos & pictures then connect the phone to a PC via USB cable in "PC suite mode" and you should be able to find most data especially if it was stored on the memory card.
If the data was stored on the memory card then you could also just remove the SD card an put it into a PC that has the correct slots.
If you want to reset your phone (you will loose data on the Phone memory) the you could try a hard reset using the Keys. There is a key combination which is used to hard reset the phone (similar to #*7370#). It is useful in some cases, for example when the phone cannot reboot. The trick is by switching off the phone then press and hold Call key (Green key) + * key + 3 key + power button for a couple of seconds.
I hope this answers both questions above, Lets hope it sorts it out! All the best, sjc

Anonymous said...

hi sjc im the 1 that tried 2 reset the n95 and my laptap shot off and it wont rogagnez the phone no more...so i tried 2 hard reset by holding the callkey +* +3 + power but no result its still gets stuck on the nokia word and i cannt read it on pc suit so plz plz if u have anything els i can do let me kno thanx a lot 4 tring hope 2 hear from u soon thanx again

Anonymous said...

hey its me from above again i think i deleted the softwar itself cuz i cannt read the n95 so plz how do i or can i get a softwar downloaded to the phone plzz

sjc said...

Re Anon firmware deleted? : I dont think your firmware is deleted but clearly there is a problem. The easiest solution would be take it to your nearest Nokia Repair center. It may not be possible to fix this yourself,
If you want to try more ideas, well you seem to have tried most of them. I would charge up the battery, restart the phone and try the green key reset, then try reinstalling the firmware via the Nokia software Updater (USB cable) i know you said it can't recognize your phone but i would keep trying.
I did have a similar problem when my firmware update went wrong (faded nokia logo only) but after taking out the battery and restarting the phone it was ok.
I hope this helps :) sjc

kavi said...

My n95 front camera is not working?i tried everything (hard reset,firmware update)Please Help me Please

sjc said...

Re Kavi: If you have tried Hard reset and firmware updates then it could be a Hardware Issue. In that case it is best to take it to a Nokia repair centre. Nokia has a webpage to help. You can send it by post or take it to a store yourself NOKIA REPAIR
I hope this helps :)
sjc

Anonymous said...

n95 can't assign ringtone individual to my pHONEBOOK. i did the procedure to assign a personal tone each person of my phonebook but still defaulttone ringing out! PLEASE HELP ME!

sjc said...

Re Anon personal ringtone problem: There can be a problem if you have a large amount of songs on your memory card. To fix this put the ringtones you want onto your Phone memory, then refresh the music library, then eject the memory card. The song will now appear in the list and you can assign it as a ringtone. You can now re-insert the memory card.
I have not tried this fix, but it could be the solution.
All the best sjc

Need Help ! said...

Hey sjc :

Part Of My N95 D-pad Color Turned From Grey To White !

What Should I Do ??

sjc said...

Re D-Pad colour:The D-pad is metal coloured plastic. So i assume the surface has worn away a bit. You can replace it yourself, you will need a special torx screwdriver to remove the screws. The 4 screws are visible on the back, when you slide the front panel ScreenShot
I would google around for a new keypad, i cant recommend anywhere in particular. All the best:)

Anonymous said...

Hi SJC, I have lots of questions/problems with my N95 8gb that i hope you can help me with:

ist: i just updated my firmware to the latest,how can i remove the "share online" icon, which turned into garbage, from my screen? I deleted the ikbis and vox, then the 'share online' icon turned to garbage which is still in my main screen.
2nd: how do i delete my mailbox?
3rd: why cant i connect to my mailbox when sending emails, and my emails to be sent always end up in que in my outbox.
4th: How do i properly set the 'email setting' of a mailbox?
5th: I cannot anymore upload photos and videos to my facebook like i can before. Somewhere along the way when i still had the old version,it stopped the ability to send to my facebook.
6th: some of my photos and got deleted by itself or by accident when i still had the old version, can i still recover them even if i updated my firmware? How to prevent photos & videos from being deleted automatically?
7th: Can i stop my mobile Lifeblog from saving all my pics,videos and messages so i would not run out of memory at times?
8th: Lastly, can my mobile get spyware or virus when internet surfing, using bluetooth or downloading anything? What are the signs that my mobile is infected and is there a freeware anti virus for it?
Sorry to bother you with all these,hope its not too much.Thanks for your time and more power!

sjc said...

Re Anon Many Questions: The firmware Update would have wiped a lot of settings, so you may need to redo a few.
Ok lets get started :)
1)shortcuts try KnowCustomize
2)Mailbox is a part of email so i would follow this guide to set it up KnowEmail
3)Hopefully once your email is set up this will go away.
4)Answered in Q2
5) I would delete the facebook application from "App.Mgr." and get a new one there could be some internal features that need resetting KnowFacebook.
6)I would back up any photos or videos onto a PC. There is some software,Not free, but it can't guarantee to find them, ForumLink
7)Personally i dont use Lifeblog, so i am not sure but here is a tutorial which might help, KnowLifeblog
8)I wouldn't be too concerned about spyware/virus from your phone, when you did a firmware upgrade is would have wiped your phone memory clean. You can get some anti virus for S60 but i wouldn't bother, to put you mind at rest 3-LibAV_info
I only have a N95 which has an internal & external memory making it a little different to 8GB, so hopefully this will help you sort out ur phone. All the best sjc.

MRKROWN1981 said...

SJC, you are the man and great site by the way, helps my ass out a lot. I have a US version N95 8gb and I am not able to send text maessages and I have tried almost everything. It gives me the error and I quote " unable to send memory full, close some applicaions and try again" I check to see what apps are running and nothing. I have re-installed the lastest software 3 times, turn off on, SIM card out, call Nokia(which are retarded by the way) and still nothing. Wierd thing is that I can recieve text, multimedia messages and send multimedia only, but no text sending, can you please help?

I will be greatfull if you can help.

Thanks
MRKROWN1981 - N-GAGE

sjc said...

Re MRKROWN1981: I would check your text message setup. Go to Messaging>Options>Setttings>Text message. Do u see Message centre in use "SIM message centre".
There is also a post on this subject here
Also taking out the battery while the phone is on, apparently creates a signal which can help reset your message centre info. Its worth trying,
All the best. sjc

Anonymous said...

Help! how come my old photos and videos suddenly disappeared from my n95 8gb gallery? what may have caused this and how can i get them back? Thanks in advance

sjc said...

Re Anon Photos: Have you recently updated your firmware?
I would connect the phone to a PC and see if you can locate them.
I hope this helps :)

Anonymous said...

help nokia n95 8g
has white screen and cant fix

sjc said...

Re Anon White screen: You could try a reset. It is useful in some cases, for example when the phone cannot reboot. The trick is by switching off the phone then press and hold Call key (Green key) + * key + 3 key + power button for a couple of seconds.
Lets hope that helps :)

Anonymous said...

Hi...i have been using email on my N95 8GB for months now without any problems but now all of a sudden it wont send emails, still receives then ok...i havnt changed any settings, i just get the message General, function not supported. Any ideas? Thanks

sjc said...

Re Anon Email:I haven't come across this problem before and I dont use the Email feature on my phone.
The only advise i can give is to try and SetUP your Email again using the "Settings Wizard" and hope it fixes the glitch.
Lets hope it does the trick:)

lindseyjadams said...

Hi i wondered if you could help at all my N95 when i plus it in to charge i get error message " not charging" the only way i can get it to charge is to keep taking the battery out wiping it leaving it a while then putting back then it charges hope you can help lindsey

sjc said...

Re Lindsey Battery: There can be 3 likely causes to "Not Charging" error message.
1. Faulty Battery, get a new battery
2. Firmware, Update your Phones firmware (details on main page)
3. Faulty or slightly incompatible Charger. I would try another charger.
The first 2 are more likely to cause the problem.
All the best

Anonymous said...

I'm really frustrated as My Nokia N95 8gb on;t pick up any network signal...it's got worse...it all started on Saturday and now wont pick up anything....Can anyone help or provide any solutions.

I am based in the UK on the Vodafone network...the network isn't experiencing any problems it's my handset for sure.

Many Thanks,

Jay.

sjc said...

Re Jay Network: Best Guess,
If its a Hardware problem the Nokia repair center.
If its a Software problem then Reinstall the firmware. There is info. on how to do this on the main page in Section 5 Nokia Codes.
All the best

surekha said...

hello Sjc!

I read through all the problems and your fixes and have to say...gr8 job!
My problem with myn95 8gb is tat the gallery opens up on its own.And this issue has just cropped up off late.i did a hard reset and updated my software to the latest.. yet the problem persists.This affects all the other applications too like messagin, etc.. Please help.
My mail id is surekad@msn.com

sjc said...

Re Surekha: If you have done a Reset/Firmware then u can rule out software pproblem.
The other 2 main reasons can be 3rd party software conflicts & Hardware. You could try turning off any background 3rd party applications and restarting the phone. But i would expect that this is a Hardware issue which will require u taking the phone to a Nokia repair center.
I hope this helps

Anonymous said...

ni hao sjc!.. I had this problem earlier...with my n95.. I can't use my music player..coz, it always appear general system error..can you help me..what's going on?!....thanks a lot..:)-go

Yogesh said...

Hi sir..u really doing a superb job.recently my friend told about this forum.its helping to many disappointed people with their N95 like me.My troubleS with N95-->1.I am not able to open my read/unread messages in my inbox.i wanna know,what problem is causing THIS?

2.i bought it in 2008..after a cuple of months,it was gettng switched off and on ITSELF immediately.sometimes it shows this error " ur sim card registration failed" and AFTER then suddenly white screen appeard with a black text written on it "invalidsim"..Then i had to switch it off manually.And whenever i keep it in my front pocket of jeans then it switched off automatically..then 'switch on manually to call or get calls!'...

3.when the battery dumps then it's impossible to charge it.i have to put out the battery and press the battery up until a nokia logo comes on the screen manually.i recently purchased a new battery from the nokia center and still its is in warranty,old one was thrown because nokia care center advised "your battery is the main cause of all the troubles". then i purchased a newer one..again same thing happening what do i do sir?

sjc said...

Re Yogesh: I used to have the "Sim card registration failed" error messages too.
The best thing you can do to improve and possibly fix all your problems is to update your Firmware to a later version v.50 etc You may need to "debrand" ur phone. Your issues sound like software issues to me.
Details on how to Debrand and Update firmware are all on the main page.
Hopefully this will help :)

Yogesh said...

Hi sir...and thank you very much for a valuable advice.

Befor a couple of days, I set a password for locking a keypad but unfortunately what went wrong,from then showing 'code error'...i want to fix this error,pls do tell what do i do to fix it?..

Yogesh said...

Hi Sir,I want to format my n95 BCOZ I WANT to RESTORE MY ORGINAL SETTINGS..

I know the format code i.e *#7370#,i typed it,suddenly a message popped out "do u want to restore your orginal settings?".

I pressed 'yes' option.
After it is asking for the lock code and there it is displaying the code error on typing the correct code...

Sir Kindly Help me out from this terrible situation!

sjc said...

Re Yogesh: The default code is 12345 if you have changed it yourself then you will have to try to remember it. It will be five digits long.

Hus said...

hi,

so I was trying to reinstall my firmware and hooked my n95 to my laptop. Hooked up the phone to the charger but forgot to hook my laptop to the charger. Next thing you know. my laptop is off in the middle of the n95 reinstall. I couldn't get it back to the same status after rebooting my laptop. Now I get a blank black screen, is my phone finished? Is there a fix?

Thanks :)

sjc said...

Re Hus: The phone maybe beyond repair but there is one reset you could try "There is another key combination which is used to hard reset the phone (similar to #*7370#). It is useful in some cases, for example when the phone cannot reboot. The trick is by switching off the phone then press and hold Call key (Green key) + * key + 3 key + power button for a couple of seconds."
If this doesn't work then i would take it to a nokia repair centre.
All the best

suchi said...

how to fix n95 flashlight in camera mode but in vedio mode working fine give soution to my email:suchistar27@gmail.com

sjc said...

Suchi: If you are having problems with your flashlight i would suggest a "Soft reset" details on my main page. It sounds like a software issue so this could fix it.
All the best

Anonymous said...

Hi SJC, hope u r ok. I wanted to ask you how do I remove search,Wlan and share online icons from active standby screen of my Nokia N95 8GB. the phone is hacked and ready go :)
can you help plz.

thanks in advance,
Sha

sjc said...

Re Sha: To remove Wlan, Search etc from your homescreen just go to Tools/Settings/General/Personalisation/Standby mode/Active Standby and turn "Active standby" OFF.
That should do it

Anonymous said...

hi,,sorry if uve had this question b4,but my eyes were hurting going thru all the other posts lol,,how can i delete bookmarks,it seems every thing i go onto leaves a bookmark n i cant get rid if them,,thahx x

sjc said...
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sjc said...

Re Anon Ribbon: Those ribbons are really sensitive pieces. Its hard to know but it may just be that something else is faulty. Well done for changing the ribbon anyway, i found it a little scary at first!
If in doubt i would take it to a nokia repair centre.

nazish said...

Hi. I have N95. the problem I am facing is that I have a 2GB card in it. but when i put some data into the card. Some of the songs are shown as corrupted in the playlist. when pix are being taken by its cam. they also get corrupted or dont save inthe card. I changed the card. Same stuff happened. When i put 256 Mb card to check. Everything is gng well. even1GB is working but having probs with 2 gb. How can i get rid of this?

sjc said...

Re nazish memory card: i used to have a 4GB memory card in my N95 so the size shouldn't be an issue.
What i would do is Error check the card using a PC. If you put the corrupt 2GB back into the phone connect via USB cable and connect via "Mass Storage". On your PC, Go to "Computer" select Properties and choose "Error check". Hopefully it will sort it out.
You could also just save all the pictures etc onto a PC and just delete all the data on the card.
I hope this helps

Nazish said...

Hello
I tried to sort out the problems suffered by my memory card. I connectd it to PC via USB cable which is functioning properly. bt when I shifted to mass storage configuration, An error occured at the cell screen, "Unable to activate mass storage mode. Memory card is in use by messaging Application. Change the selected memory in messaging settings first" I dun know wat to do. Which messaging application is this? as no messages were being sent at that moment.

nazish said...

thx i got the point

Anonymous said...

hello. my memory card was doing problems. I tried to sort out by the method U haven given. after doing all that I did a blunder. I pull out the USB cable. now my gallery is not being open. music player is opening but gallery is not.wat should i do?

sjc said...

Re Nazish & Anon Memory card:
You could of course take the memory card out of the phone and put it directly into a PC but you would need a MicroSD Card adapter/reader, Its just easier to do it while in the phone.
Nazish, I would check to see if you are storing your Text messages onto your MCard or phone memory. You can find out from Messaging>settings. Otherwise it likely to be a third party application you might have installed, switch it off and try again.
Anon, I would definitely take the MCard out of the phone, Then restart the phone, and then insert the card while the phone is on. Then i would connect again to a PC and start the error check process again (tick both boxes on windows popup to attempt to retrieve files)
My Dads nokia lost its pictures recently, who knows why?, but after following the above process i was able to get them back, It really can work
All the best

Anonymous said...

Hi. My N95 started telling me I had memory problems. I deleted all my texts but the problem is still there. Also, and more importantly my photos have disappeared. Is their any way of retrieving them off the phone, they are not showing up anywhere :-(

sjc said...

Re Anon Memory problems: Memory pop ups can be misleading, As 'Not enough memory close some applications' refers to RAM rather than Phone memory space, if it said something similar you probably have too many applications open, you can check by holding down the Menu key.
I'm not sure which memory your phone message referred to but generally Text messages are quite small and wont gain much space, installed applications take up far more space so it can be useful to install them to the memory card.
If your Photos were store on your memory card i would do an 'Error check' using a PC. If you connect the phone via USB cable to a PC and choose "Mass Storage" mode. On your PC, Go to "Computer" select your Memory card, then Properties and choose "Error check". Hopefully it will find some photos if they are still there.
I hope this helps :)

grayback0703 said...

hi there sjc...i need your help on how to fix the Bluetooth of my nokia n95 8gb...after i upgraded its firmware the bluetooth doesnt work anymore...please help me on this...thanks in advance..

sjc said...

Re Grayback0703 bluetooth: I would try to "reinstall" the current firmware as you can't downgrade firmware. There is a feature for reinstalling on the OVI suite.
If that doesn't work i would "hard reset" your phone which will loose all data, 3rd party apps etc. Hard Reset (*#7370#) : This reformats completely the C: drive. All applications and files stored on this drive will be lost and clean default files will be rewritten. The phone will ask you a confirmation and enter a security code (12345 by default).
I hope this helps! otherwise i would take it to a Nokia Repair Center.

Mehendi said...

First of all thanks to all
Left selection key of n95 in not working, when it is pressed menu options blinks and disappear, when a call is over automatically mp3 file start play.
when key 7 is press to type p patd is typed.

sjc said...

Re Mehendi keypad problem : There is a few things you can try but it sounds like a hardware issue to me.I would try a Soft reset (*#7780#) : Restores ini files from rom but preserves user data (photos, 3rd party apps etc).The phone will ask you a confirmation, enter a security code (12345 by default).
If that doesnt help a Hard Reset (*#7370#) : This reformats completely the C: drive. All applications and files stored on this drive will be lost and clean default files will be rewritten. The phone will ask you a confirmation and enter a security code (12345 by default).
I would recommend taking it to a nokia repair centre as it may not be possible to fix without a new keypad.
All the best

Salaa said...

the ribbon was changed in my N 95 2gb. and after that, the keypad light dsnt work, front cam dsnt work, and the worst thing is its screen saver comes white and due 2 that the battery becomes dead after about 6 hrs. (be4 the ribbon change it came black and the battery life has been good). also when i slide it to the multimedia mode, the screen dsnt rotate. plzzz help. Tx

sjc said...

Re Salaa Ribbon problem: This sounds like a hardware issue and i would take it to a repair shop, or Nokia repair center.
If you want to try something you could try a Soft Reset or Hard reset details on the Main page in section 5.
If you have tried the resets and its still the same you can be sure its a Hardware problem.
All the best

Salaa said...

Tx SJC...:) soft reset ddnt work. i ll try giving the 4n for a repair.good luck...:)

Anonymous said...

Hello ppl,I am having problem with my front camera(0.3Mpix). My phone fell from the bed and now my camera does not work.Sometimes,it's says: error occured,try to reboot your device. tried but did not help. Sometimes,when I press the middle button to try to take a photo I can hear the sound but the photo is not saved and I can not see anything on my displey. What could be the problem?

sjc said...

Re Anon camera issue: I would expect that there is some loose connection inside the phone, which will require taking it to a repair center.
If you want to try a soft reset in the hope it may fix it, have a look at the main page section 5 for further details.
All the best

sjc said...

Re Jibin firmware: I once had that problem and rebooting after taking out the battery fixed it. But i realise you have tried that.
I assumed you have already tried the basics like reinstalling via OVI suite.
You could try the 3 button restart it is useful in some cases, for example when the phone cannot reboot. The trick is by switching off the phone then press and hold Call key (Green key) + * key + 3 key + power button for a couple of seconds.
Otherwise i would suggest taking it to a nokia repair centre as the software is corrupted.
All the best :)

Hossam said...

Whenever I try to activate the GPS in my Nokia N958Gb, there is a message ”Searching for GPS Satellites”, COMES,then another message comes :"GPS not available". Please advise. Thanks

sjc said...

Re Hossam GPS: The N95 GPS is not as quick as later nokia models. For best signal use the phone outside, open the slider and hold upside down.
The follow the guide on GPS page in section 1)GPS Data.
It usually takes over 1 minute to get a signal.
I hope this helps

Anonymous said...

when i turn on my n95 its work but i did not use it for a minute only its open but when i did not push the power its block.i did not know what im doing almost 3 times i go to the technitian but 1 month i used but after a month same problem.2 times changing ribbon but its does not work....i hope u help me.thank s lot.

Ei said...

put a new lcd screen in n95 and it worked for a couple of days then turned it on yesterday and blank pale blue screen.
Tried resetting ribbon.

sjc said...

Re Ei ribbon: I can only suggest taking it to a nokia repair center. If you got new screen then its not likely to be that, connection maybe , could check to see if its loose. Of course you could try firmware upgrade but it sounds like hardware.
All the best

dustine said...

my n95 8gb doesn't turn on, when i disassembled it, after many trials of turning it on, luckily, it turned on. after an hour, it turned off, i thought that my battery was drained but, i tried to disassemble it again then tried to turn it on without the main casing, nothing happened. can i just take it to the repair shop or try to fix it myself?? please help me.

John said...

So happy to still see an N95 support forum open!

My N95 got wet. I left it to dry for a few days. Now, it turns on and functions, but the screen is very very dim (unusable) and has lots of missing pixels. Other than that, it seems to be fine.

Do you think a screen replacement would solve this?

Thanks!
John

sjc said...

Re Dustine: I am impressed that you took it apart in the first place. But i would take it to a repair centre, they may need to replace some parts.
All the Best

sjc said...

Re John:It is impossible to say 100% that a new screen will fix it but I would get a new screen if it was me. Lets face it its the most likely solution to this problem.
All the Best

Anonymous said...

Noobs, you don't defrag flash memory. You don't have any understanding about what defrag is used for and how any type of flash memory works.

I don't even like to start explain why, just google it please?

sjc said...

Re Anon Defrag: Thanks for the Advice on Flash Defrag. I have removed that section.

Yldiz Photography said...

hi! my higher keys doesn't work, only numbers and * #. please help me cuze i can't update my firmwar, yes key doesn't work.

sjc said...

Hi Yldiz
It sounds like a hardware issue, but if you want to try a reboot you can use the alternative: To hard reset the phone (similar to #*7370#). It is useful in some cases, for example when the phone cannot reboot. The trick is by switching off the phone then press and hold Call key (Green key) + * key + 3 key + power button for a couple of seconds.
This is a hard reboot which means you will loose some data. you could also connect your phone via usb to a PC and update firmware that way.
I hope this helps :)

jintu john said...

I cant see the captured images in images and video folder in media.....

sjc said...

Re jintu john
When you open the Images & Videos Folder the library should automatically refresh. If you cannot see any images etc i would Remove the memory card (if images are stored on them) while the phone is on and reinsert the card.
If this doesn't make any difference i would try a Soft reset (*#7780#) : Restores ini files from rom but preserves user data (photos, 3rd party apps etc).The phone will ask you a confirmation, enter a security code (12345 by default)
Hope this helps
All the best

Anonymous said...

Hello

I am very new to this forum and not sure if the problem I am facing has been attended.

I am having problem with my Nokia N95 8GB. All of a sudden, when I was trying to save the number in my contact list, the numbers & names in my contact list started to disappear which took me by surprise.

Not knowing what else to do, I just switched off my phone and after switching it on, all the contacts have disappeared and when i try to retrieve the contacts I get to see a blank screen with the only option of exit.

Now, I am just not able to retrieve the contacts. Tried the soft reset method but it did not work. Please help me if you have any clue to what happened and how I can retrieve all those contacts mainly because I neither have a back up nor can easily connect to all those in my contact list.

sjc said...

Re Anon Contacts Gone: This issue has not been addressed before here. It sounds like you have a software problem.
To retrieve your contacts i would try using the Nokia Suite. Your contacts are usually saved in the "other" folder which is accessed via file manager also you may still have contacts saved on your Sim card. To add contacts from sim: Menu> contacts>options>sim contacts> sim directory.
It sounds like you may need to do a Hard reset to get your phone working properly again, but as this will wipe your memory i would try the Nokia suite first to retrieve your contacts.
I hope this helps

Leizer Sylvano said...

Is it possible to Install a Symbian V3.2 OS in my Nokia N95?!
Also, is it possible to replace a Nokia N95 8gb screen with my usual screen.?!
And lastly. Is it possible to change the RAM and the PROCESSOR in my Nokia N95?!
Thnx..

sjc said...

Re Leizer: The N95 was always known to be hard on Battery life and a little under powered.
Updates in Firmware helped improve speed and Ram use. Upgrading the RAM and possessor maybe possible but i would not recommend it. If you are really keen to make these changes i would take it to a Nokia repair centre and ask them on the possibilities.
As for Symbian 3.2 and original screen, it is something that i dont know will work.
Sorry i can't be of more help but these questions are best directed to a Nokia Repair Centre.

Priyank Panchal said...
This comment has been removed by a blog administrator.
Priyank Panchal said...

i have N95 memory card one .
recently i have repaired main camera and microspeaker .
i just wanna know if updating it from firmware 12v to newer one will it that affect my previous repaired problems ???

sjc said...

re Priyank: Well i theory there should be no problem with the firmware update but there is no guarantee that a problem will occur.
It depends on whether your earlier problems were software or hardware (damaged camera)
The decision is yours but if it was me i would risk it.
All the best

Darpan Pursnani said...

i am having problem of 3G in nokia n95.
When i select network mode to UMTS, just 3G symbol appears instead of tower. No network points appear. N wen i try d same sim on another 3G phone it shows network even on dual mode.
N one more thing, i hav problem of ribbon on my n95. Does that ribbon affect network of 3G?

nabeel babar said...

I'm having problem of screen in my N95...the screen of my mobile turn white all the time and nothing is appear in mobile screen...is that a screen ribbon problem..?

sjc said...

Re Nabeel: The white screen sound very similar to the problem i had with screen ribbon.
I ended up taking it to a Nokia repair centre.
All the best

sjc said...

Re Darpan Pursnani : Network issues. First best to check if you have selected Dual mode on network. So you will receive both 3G and antenna signal. 3G is the preferred signal if available.
The screen ribbon causes flashing screens, various colour distortions and even upside down display but i wouldn't expect it to effect network signals.
I would check dual mode is selected and do a soft reset if problem continues.
all the best

nabeel babar said...

thanx for your reply...plz tell me what I have to change...?
ribbon or the whole screen..?

Anonymous said...

hey, its a new year.glad iv got the opportunity to query a thing or two. So iv got the N98 8GB, and its amazing, everythngs great though today, all of a sudden my pictures and videos disapeared. Im feeling a tad hopeful seeing the pictures iv got saved to contact numbers still appear in my phonebook,which leaves a trail of hope. This dispite the display of 'no image available' when trying to access my gallery. Iv tried soft reset. And i knw trying the hard reset would result badly.any clear directions on hw to retreive the lost photos of an entire year of my life as i am not too electronicaly inclined? Help! Also, hwcum i cant play series that iv received via bluetooth? I havnt tried downloading any though, but im sure they are suposed to work. Im using v11 software.im sure its time for an upgrade bt i have read alot of feedback on this site that it may result badly.
I honestly appreciate it.

sjc said...

Re Nabeel Babar: If i remember correctly the screen is connected to the ribbon, so it should come as one piece as shown in Final image at top of page.
I cannot guarantee it will fix your problem only that it is the most likely solution to your problem.
All the best

sjc said...

Re Anon Deleted photos:
Hopefully the phone just has a problem in locating the images and video.
To retrieve lost photos i would try:
1. Connect the phone to a pc via USB cable and select "data mode" (if available) and try to locate the images manually.
If you u can find the images folder but nothing is inside then you could try a photo retrieval software.
2. There is a software tool at Odboso PR I have not tried it myself but i does state that it can retrieve data from mobile devices.
The issue with playing movies. If you have downloaded video via WiFi or bluetooth they must be a compatible format for the phone. To play .avi files you will need divxplayer to be installed. Mp4 video should work but it needs to have correct encoding.Have a look at the Divx page
Personally i would upgrade my software via Nokia suite as it can back up the data for you.
Let me know if you still have problems :)

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